Front Desk Coordinator

Advantage Orthopedic Physical Therapy is looking for a friendly, organized Front Desk Coordinator to be the first face (and voice) of our clinic. You will help patients feel welcome, keep our schedule running smoothly, and support our therapists so they can focus on patient care. What you'll do Greet patients and create a warm, professional check-in experience Answer phones, schedule and confirm appointments, and manage the daily schedule Verify insurance benefits and collect copays and patient balances Complete patient intake, registration, and referral/authorization paperwork Enter and maintain accurate patient information in our EHR system Coordinate with physicians' offices, insurance companies, and our billing team Reduce cancellations and no-shows through proactive reminders and rescheduling Keep the front office clean, organized, and stocked What we’re looking for Front desk, medical office, or customer service experience Working knowledge of insurance verification, authorizations, and medical terminology Experience with EHR/practice management software Strong communication skills and a positive, patient-first attitude Reliable, detail-oriented, and comfortable multitasking in a busy clinic High school diploma or equivalent required #J-18808-Ljbffr