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Director Revenue Management

Four Seasons Hotels Ltd

About the Role Four Seasons Nashville is seeking a dynamic and strategic Director of Revenue Management to lead the hotel’s revenue optimization efforts and Reservations Department. Responsibilities Lead and execute revenue management strategies to maximize occupancy, ADR, and RevPAR in alignment with brand standards. Oversee room inventory, rate availability, and segment mix optimization to drive profitability. Partner with Sales & Marketing to manage group allocations, evaluate displacement, and balance transient and group demand. Analyze key performance metrics including forecasts, booking pace, market segmentation, and channel performance. Develop pricing architecture including BAR levels, negotiated rates, packages, and yield controls. Optimize suite and premium inventory strategies and lead upselling initiatives across Reservations and Front Office. Oversee systems utilization including Opera PMS and Delphi, ensuring accuracy and strategic data usage. Prepare and present revenue performance reports and actionable insights to senior leadership. Recruit, train, and mentor the Reservations team, fostering a high-performance culture. Participate in hotel leadership meetings, including forecasting, executive, and sales strategy sessions. Qualifications Bachelor’s degree in Hospitality Management, Business Administration, or related field. 3–5 years of progressive experience in Revenue Management or Reservations within luxury hospitality. Strong expertise in revenue strategy, forecasting, pricing, and analytics. Proficiency in Opera (or similar PMS), Delphi, and revenue management systems. Demonstrated leadership, communication, and team development skills. Benefits Competitive salary, wages, and a comprehensive benefits package. Excellent training and development opportunities. Employee discount for stays at any Four Seasons worldwide. Complimentary dry cleaning for employee uniforms. Complimentary employee meals. Additional property‑specific benefits may apply. Schedule & Hours Full‑time position. Requires flexibility to work days, evenings, weekends, and holidays based on business needs. Visa Requirements Authorization to work in the United States is required unless the candidate is currently in a managerial role with another Four Seasons location. Equal Opportunity Statement Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. #J-18808-Ljbffr

Vacancy posted 4 days ago
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