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After-Hours Care Support Specialist - Empathetic & Impactful

Care Com

Care.com is seeking empathetic, solutions-oriented After Hours Care Specialists to support members via phone, email, and chat. The role focuses on helping families navigate care solutions, corporate benefits, and crisis resources during evenings and weekends. You will handle member inquiries, assist with crisis resources, verify eligibility in the CRM, and strive to meet KPIs and customer satisfaction targets in a fast-paced environment. #J-18808-Ljbffr Care Com

Vacancy posted 3 days ago
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