Service Ford Certified Technician Automotive Dealership

Job Description

Job Description

Description:

Pack Auto Group believes our success is attributed to our employees. Since 1980, we have continued to grow our business and culture while holding true to our core values of fun, integrity, caring, self-discipline, and continuous improvement.

We are passionate about harnessing a culture where our employees LOVE their jobs and customers LOVE our employees. We are focused on using technology to create a best-in-class experience for our customers.  Dominating our share of the market in the sales and servicing of Pack Auto Group products in the DFW market while maintaining a top ranking in customer service, employee satisfaction and owner loyalty. Who we are and how we do business in defined in our Core Values, Vision, and Mission statements.  

BENEFITS:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long- and Short-Term Disability Insurance
• 401(k)
• Life insurance
• Critical Illness
• Hospital Indemnity
• Accident Insurance
• Paid vacation for full time employees
• Employee discount on cars, parts, and service
• Drug Free Work Environment
• Saturday lunches are provided.
• We’re passionate about our culture.

RESPONSIBILITIES:

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
• Execute repairs under warranty to manufacturer specifications.
• Provide labor and time estimates for additional automotive repairs: complete necessary paperwork and documentation.
• Explain mechanical diagnosis and required repairs in a non-technical manner to service advisors and customers.
• Inspect and test new vehicles and record findings so that necessary repairs can be made.
• Maintain inventory of required hand tools
• Continue ongoing company and manufacturing training to stay current with changing technology and new vehicle models.
• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles, and test components and  systems, using diagnostic tools and special service equipment.

• High school diploma or equivalent
• At least 2 years of experience as an auto technician
• Knowledge in all aspects of automotive repair and maintenance
• Fast, eager learner and team player
• Excellent written and verbal communication skills
• Strong customer service skills
• Computer skills and willingness to learn new problems.
• Ability to operate electronic diagnostic equipment.
• Clean driving record & valid driver’s license
• Have an ASE certificate and great communication skills.
• Willing to submit to a background check and drug screen prior to employment.
• Valid driver's license and clean driving record that is acceptable to our policies.

DISCLAIMER

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between Pack Auto Group and its employees.