Employee Relations Generalist

Role Description

Support the Michael Kors Retail North America team, developing effective relationships with team members and people leaders to promote positive employee relations.

• Provide consultation, guidance, and coaching solutions to field teams to ensure the appropriate handling and resolution of employee relations issues and advise on policies and procedures.
• Conduct investigations in response to employee complaints, tracking cases through internal case management software.
• Recommend and approve performance management action plans in partnership with the legal department.
• Manage the disciplinary process for employees and administer corrective action in partnership with field leadership.
• Gather and analyze employee relations data and help to identify trends.
• Identify training and development needs to enhance employee experience and performance.
• Maintain compliance and understanding with federal and state regulations concerning employment practices.
• Conduct exit interviews of voluntary terminations; analyze trends and recommend solutions.
• Produce reporting on exit interviews, hotline calls, and corrective action documents.
• Handle confidential information appropriately and escalate issues as needed.
• Support company-wide global HR initiatives.
• Assist in special projects when necessary.

Qualifications

• Bachelor’s degree
• 2-3 years of progressive HR experience in employee relations, conflict resolution, or related HR function
• Experience in handling employee relations issues and dealing with labor laws
• Knowledge and practical application of all HR discipline and practices
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills with the ability to build rapport and resolve conflict
• Ability to be analytical and problem solve
• Proficiency in Microsoft Office programs

Requirements

• While there is a strong preference for candidates based in California, we will also consider qualified candidates in other key markets, including Texas, who are able to align with West Coast working hours.

Benefits

• Generous Paid Time Off & Holiday Schedule
• Summer Fridays
• Internal Mobility Across Brands
• Cross-brand Discount
• Exclusive Employee Sales
• Fav 5 Cards (MK Discount for friends and family)
• 401k Match
• Paid Parental Leave
• Thrive Wellness Program
• Commuter Benefits
• Gym Discounts