Acquisition Specialist - State Farm Agent Team Member

Acquisitions Specialist – Service Focused with Sales Opportunity

Linda MacDonald State Farm is seeking a service-driven Acquisitions Specialist who enjoys helping people, building relationships, and is open to growing into a sales-focused role. This position is ideal for someone who leads with customer care, communicates effectively, and can identify opportunities to recommend additional coverage when it benefits the customer. If you are customer-focused, organized, and motivated to grow within the insurance industry, this is an excellent opportunity to build a long-term career in a supportive agency environment.

This position is contingent upon obtaining required insurance licenses. Property & Casualty license must be obtained prior to your Day 1 start (full support provided). Life & Health license must be obtained within 90 days of your start date. We provide guidance, resources, and support to help you successfully complete the licensing process.

Role Overview

As an Acquisitions Specialist, you will focus on customer interaction, outreach, and relationship-building, while supporting agency growth through thoughtful, needs-based conversations. This role starts with a strong service foundation and includes the opportunity to develop sales skills over time. Success in this role is measured by customer engagement, activity, and contribution to both service and growth initiatives.

Key Responsibilities

Engage with prospective and existing customers through calls, emails, and outreach. Provide a positive, helpful customer experience in every interaction. Build and maintain relationships to support long-term retention and trust. Follow up on leads, referrals, and marketing opportunities. Assist in identifying customer needs and recommending solutions when appropriate. Schedule appointments and support agency growth initiatives. Maintain accurate records of customer interactions and activity. Collaborate with team members to support office goals and customer satisfaction. Ensure compliance with agency standards and applicable regulations.

Qualifications

Strong customer service mindset with excellent communication skills. Ability to build relationships and establish trust quickly. Organized and detail-oriented with strong multitasking abilities. Comfortable engaging in conversations and learning sales skills. Positive, team-oriented attitude. Ability to work in a fast-paced environment. Prior customer service, outreach, or sales experience preferred. Ability to meet licensing requirements outlined above.

What We Offer

Competitive base salary plus performance-based incentives. Full support through the licensing process. Ongoing training and professional development. A collaborative, service-focused team environment. Opportunities to grow into a sales-focused role within the agency.

Equal Opportunity Employer

Linda MacDonald State Farm is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Ready to Start a Career with Growth Potential?

If you enjoy helping people, building relationships, and are interested in growing into a sales role, apply today to join Linda MacDonald State Farm. Compensation: $45,000.00 - $65,000.00 per year.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Canton, OH and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.