Order Support Coordinator

Title : Order Support Coordinator
Location : Forest City, IA
Job Type : Contract (12 Months)
Compensation : $22 - $24/hr (Flexible)
Industry: Medical Device
Available Shifts: 7:00 am. – 3:00 pm, 3:00pm – 11:00pm, or 9:00pm – 7:00am
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About the Role
We are partnering with a leading healthcare technology and medical products organization to identify a detail-oriented Order Support Coordinator. Our client operates a global network of manufacturing plants and distribution centers, delivering solutions that support patient care and clinical outcomes worldwide. In this role, you will help keep that global supply chain moving by managing intercompany orders, resolving shipment issues, and supporting reporting across demand planning, inventory, and order management functions. This is an excellent opportunity for someone who thrives in a structured, process-driven environment and enjoys collaborating within a skilled team. Job Description
As an Order Support Coordinator, you will manage intercompany order activity and support key supply chain reporting processes under general guidance. You will work independently on defined priorities set by your manager, with work reviewed periodically for accuracy and quality. Core responsibilities include:

• Managing intercompany orders (international orders within internal plants or distribution centers), including order entry, inquiries, change requests, and exceptions.
• Investigating order status, resolving shipment discrepancies, and resolving back-order situations.
• Managing the reporting process for demand planning, order management, inventory management, and financial reporting.
• Following a variety of clearly defined procedures under general guidance within functional disciplines such as supply planning, warehousing, transportation, inventory/materials control, and import/export.
• Working independently within a limited scope of discretion, with output reviewed periodically while in progress and priorities defined by the manager/supervisor.
• Applying a high level of skill and position knowledge to provide best-practice sharing within the work group.
• Utilizing tracking systems to manage progress and report results.
• Performing other duties as assigned.

Qualifications
Required Qualifications:

• Education:
  • A bachelor's degree in Business, Supply Chain, or a related field, OR equivalent years of related work experience in a related field such as supply chain or customer service.
• Systems & Technical Skills:
  • Knowledge of, or experience with, computer programs and corporate systems relevant to the assigned area of responsibility, including SAP-ERP, JDA, and Microsoft applications (Word, Excel, Access, PowerPoint, etc.).
• Communication:
  • Ability to clearly speak, understand, and write in English to communicate effectively in both verbal and written contexts.
• Analytical Ability:
  • Basic analytical skills to interpret information, examine variables, draw conclusions, and assess alternative methods.

Preferred Qualifications:

• Basic knowledge of theories and practices such as supply planning, warehousing, transportation, inventory/materials control, and import/export.
• Prior experience in an international or intercompany order management environment.
• Familiarity with demand planning, inventory control, and financial reporting processes.

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:  How to Apply
Take the first step on your new career path!  To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!