Staffing Specialist - Clinical Resources

Schedule

• Evening rotation ‐ 32 hours/week

• Every third weekend

Responsibilities

• Coordinate daily nursing staffing across all units to ensure coverage aligns with approved staffing plans and real time operational needs.

• Communicate staffing information clearly with nursing leadership and interdisciplinary teams to support timely decision making and collaboration.

• Prepare daily shift‐based staffing summaries to provide leadership with actionable visibility into workforce utilization.

• Maintain and update department schedules in scheduling software to ensure accurate data integrity for forecasting, reporting, and optimization.

• Perform clerical and administrative tasks including phone management, message routing, documentation, and record maintenance to support smooth office operations.

• Support daily operations of the Clinical Resource Office by assisting with bed census management and coordinating patient transfers to optimize patient flow.

• Collect and enter transfer center consult data and operational metrics to support reporting, analysis, and continuous improvement.

• Deliver high quality customer service using de‐escalation techniques and professional communication to promote trust, clarity, and positive working relationships.

• Follow organizational policies and procedures to ensure regulatory compliance and consistent operational standards.

• Execute additional assigned tasks to support departmental efficiency and organizational goals

Education/Experience

Minimum Required:

• High school diploma or equivalent

• Experience using Microsoft Office Suite (Word, Excel, Outlook) or similar electronic tools

• 1 year experience working in a healthcare related field

? Preferred:

• Previous healthcare scheduling experience in acute setting

• Associate's degree in healthcare administration, Business Administration, or related field

? Licenses/Certifications:

Preferred

• NYS Certified Nursing Assistant

• MOA

• EMT

Work Environment

• Work is performed in an office environment

Age of Patients Served

• All Age Groups

HIPAA Roles‐Based Access to Patient Information

• Clinical ‐ Access to patient information that is not restricted (an example of restricted information is ARU) ‐ Level 3