UX designer

UX Designer

Company Name: UL

Location: remote-eastern time zone

Duration: 1+ year

Qualifications:

Remote position, must be able to work EST hours.

Bachelor's degree or higher in Industrial Design, Interaction Design, Service Design, HCI, Business Strategy, or related field; or equivalent experience.

7+ years (or appropriate level) of experience in design strategy, service design, experience design, product design or related roles—ideally in enterprise SaaS, complex workflows, regulatory/industrial domains or digital transformation.

Proven track record of translating user research, market insights and business objectives into strategic design direction and executing that into tangible design outcomes (journeys, ecosystems, service blueprints, modular design systems).

Experience working with enterprise users and complex domains (compliance, sustainability, supply chain, EHS, data-intensive workflows) is highly desirable.

Strong ability to communicate strategic and visual narratives effectively to executive stakeholders—able to present compelling design rationale, business impact and road-map alignment.

Comfortable working in ambiguity and able to lead initiatives that shape new directions, influence cross-functional groups and drive change in large organizations.

Excellent collaboration skills—partnering with product management, engineering, research, marketing and operations.

Familiarity with design and prototyping tools (Figma, Miro, etc.), as well as an understanding of modular design systems, design tokens, component libraries and UX architecture.

Passion for mission-driven work, especially around sustainability, safety, responsible innovation, and software that serves enterprises and global users.

Responsibilities:

Define and communicate the design vision, strategy, and roadmap for the ULTRUS software suite — ensuring alignment with business objectives (e.g., compliance, sustainability, product lifecycle management) and the evolving needs of enterprise users.

Conduct and synthesize research (user, market, competitive, regulatory) and generate strategic insights that inform new product directions, feature prioritization, service ecosystems, workflows and design system evolution.

Develop strategic artifacts including service blueprints, experience maps, ecosystem diagrams, journey maps, business model canvases, product-service system frameworks, and strategic design principles for the portfolio.

Partner with product management and engineering to translate strategic design direction into actionable design execution — including guiding UX/UI, information architecture, interaction models, content strategy, cross-platform consistency and modular design system governance.

Elevate the experience of ULTRUS by ensuring consistent, enterprise-grade design language, coherent UI/UX patterns, scalable design system components, and a unified user experience across modules (e.g., compliance, sustainability, learning, energy).

Facilitate cross-functional design workshops, co-creation sessions, stakeholder alignment meetings and customer insights engagements to ensure design decisions tie directly to business value, user outcomes and market differentiation.

Establish and evolve methodologies, processes and governance for design strategy within the software organization — ensuring design is embedded throughout the lifecycle, from concept through launch and iteration.

Measure and articulate the impact of design strategy on key outcomes (user engagement, adoption, time-to-value, business KPIs, brand perception) and use data to iterate on strategy and design decisions.

Mentor and influence other designers, UX researchers, service designers and product stakeholders to build design maturity within the organization.