Network Services Analyst II

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

This position is 100% onsite at Deaconess Medical Center - Spokane, WA

FTE: Full Time, Shift: 8am-4pm, Schedule: M-F and occasional after hours on call support

Position Summary

The Network Services Analyst II is an ideal intermediate-level technical position at MultiCare, providing technical analysis, installation, maintenance, and modification of the local and wide area network equipment and services. In this position, you will provide project management and analyses ensuring excellent system operations.

Responsibilities

• You will troubleshoot problems and monitor system performance statistics
• You will perform routine system maintenance and/or administration
• You will assist in troubleshooting and resolving system problems
• You will assist in installs of new system maintenance releases and system utility upgrades
• You will assist in inventory of parts and materials for installations, repairs and preventative maintenance and coordinate service installations with vendors, technicians and customers

Requirements

• Bachelor's degree in business, healthcare, or Information Technology preferred, experience in networking may be substituted
• Technical certification (CCNP, Network+, A+, Security+, etc.) or comparable experience required
• Three-five (3-5) years of experience in Network operations, implementing, operating, maintaining or using (as a "super user") systems in an Information Technology or health care setting
• Previous installation experience with healthcare systems, networks, and interfaces in hospitals and/or clinic settings or with a healthcare system vendor preferred
• Current Washington State Drivers License; and proof of a safe driving record (which meets established MHS Standards) obtained by a motor vehicle report from the appropriate state

About Deaconess Hospital

Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services.

About the Spokane Community

Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $73,798.40 - $101,899.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.