Inventory Manager

Job Description

Job Description

Job Description - Inventory Manager

Location: Must be based out of the Southeast - North Carolina, South Carolina, or Georgia 

Job Type : Full-Time

Travel (if applicable): 10-20%

About Us:

At  WGP Property Management , a Three Pillar Company, we’re passionate about creating communities people are proud to call home. From great manufactured housing neighborhoods to welcoming RV parks and apartment communities, we make sure every resident feels valued and cared for.

Headquartered in Spring, Texas, we proudly manage 120 communities across 16 states, representing more than 10,000 homes — and growing!

At Three Pillar, we live by our VALUES: Take action. Be thoughtful and thorough. Obligation to speak up. Strive to be better. One team. These values shape how we work, lead, and collaborate, driving our decisions, teamwork, and commitment to excellence. Our MISSION is clear and meaningful: To provide safe, reliable housing for our residents and safe, reliable returns for our investors . Guided by this mission and our core values, we work together to create communities where people feel at home and proud to belong.

Position Overview: 

With roughly 500 community owned manufactured homes in 120 communities across the country, there's a lot of information to keep track of across our ever - changing manufactured home portfolio. The Inventory Manager owns the master record of every home in our portfolio across our property management system - Rent Manager. As things change the inventory manager is responsible for keeping all records up to date simultaneously. 

This role moves fast. We need someone extremely organized, detail-oriented, and process-focused who prefers a quick pace over a quiet one and can manage massive amounts of information without being overwhelmed.

Key Responsibilities:

Duties may include all duties reasonably associated with Inventory Management, including, but not limited to:

Master Inventory

• Own the input of all new and community-owned manufactured home inventory in Rent Manager.
• Maintain an accurate master inventory of every new inventory and park-owned home across Rent Manager and Hubspot. No more google sheets. 
• Reconcile system data with community teams regularly so Rent Manager, HubSpot, and field conditions match at all times and no information is left outstanding. 
• Update all inventory records with all necessary detailed information, some of that information is as follows:
  • Community and homesite
  • Year, make, model, dimensions, bedrooms, bathrooms, square footage, serial number, and HUD label
  • Ownership entity
  • New versus used classification
  • Occupancy and availability status
  • Sales and rental pricing
  • Ready date and days in inventory
  • Title or MCO status

Home Status Tracking and Compliance

• Verify each home's occupancy status through a recurring audit process that you'll help build
• Track vacant rental inventory from move-out and push all to hubspot so that the readiness manager can take it from there.
• Oversee compliance of routine quarterly inspections. Ensure on-site teams conduct the inspections, using appropriate checklists, and ensure results are digitally documented.
• Oversee compliance of routine and recurring maintenance. Furnace filters, smoke and CO detectors, etc.
• Property tax: Individual mobile homes each have their own individual property tax bill. Ensure that all mobile homes are registered with the appropriate county tax assessor, and all taxes are paid current.
• Financed home portfolio: We sometimes sell mobile homes to residents, who pay a down payment and enter into a loan agreement, and we retain a security interest in the home (as the lender) until the loan is paid off. The Inventory Manager will manage that portfolio of financed homes, including 1) recurring property condition inspections, 2) property tax, 3) insurance, 4) resident loan payments/loan servicing.

Coordination and Filing

• Coordinate handoffs between Operations, Sales, home titling , and community teams.
• Maintain the asset-level document file for each home so invoices, MCOs, titles, inspections, permits, payoff information, and repair records are never lost.

Park Owned Home Insurance

• Own park-owned home insurance policy addition and removal process
• Build and maintain a clear SOP for this process.
• Resident insurance program: In the future we may roll out a portfolio-wide program to require all residents to carry property or liability insurance. Inventory Manager would own this project, including vendor selection, revenue management, resident relations, and tracking resident compliance. 

Titling

• Manage and support the Title Specialist, including workload prioritization, performance expectations, training, and quality control.
• Own the end-to-end title-readiness process for all new and used inventory, ensuring each home has an accurate status, clear next step, responsible party, and target completion date. Working with procurement on needed new home items. 
• Oversee title transfers, document collection, submissions, follow-up, and recordkeeping completed by the Title Specialist.
• Monitor title aging and unresolved exceptions, remove roadblocks, and escalate risks that may delay the sale or closing of a home.
• Coordinate with state agencies, local municipalities, attorneys, lenders, dealers, prior owners, and internal teams to resolve complex or nonstandard title issues.
• Create and maintain state- and county-specific title playbooks, including required documents, submission procedures, timelines, key contacts, and escalation paths.
• Establish quality-control standards to prevent incomplete submissions, inaccurate ownership records, missed deadlines, and avoidable closing delays.
• Ensure all applicable inventory has a verified title path before being offered for sale and is title-ready before closing.
• Maintain accurate reporting on title status, aging, outstanding requirements, and material risks for leadership.

Qualifications:

• At least 3 years of experience in administration and ideally titling.
• Preferred: Experience as an MVD/DMV title specialist or in vehicle title processing, registration, or related administrative functions.
• Experience in manufactured housing preferred. 
• Excellent project management skills with the ability to prioritize tasks, manage deadlines, and ensure operational efficiency.
• An expert in digital reporting and familiar with property management software (such as Rent Manager) and strong data analysis skills (Excel, project tracking tools).
• Proactive communication and collaborating across departments. Explaining the "why," so that colleagues across departments (who do not report to you) will collaborate with the initiatives you lead.

Requirements

• Ability to use company-provided computers, property management software, proficiency in Office Suite, and related technology tools and business software as necessary for reporting and documentation
• Valid driver’s license with a clean driving record and ability to safely operate a vehicle
• Reliable personal transportation is required for travel between locations
• Comfortable using a computer and mobile devices for operational tasks, reporting, and inspections.
• Ability and willingness to travel and fly out of state for community oversight
• Ability to work both independently and collaboratively while managing multiple active communities/projects across various locations.
• Strong communication skills, with the ability to interact effectively via phone, email, and in-person with staff and residents.
• Willingness to complete random drug testing as required, in compliance with all applicable Local, State, and Federal regulations
• Employment is contingent upon the successful completion of any lawfully permitted background check conducted after a conditional job offer, consistent with Local, State, Federal, and other applicable laws
• Based out of the Southeast

Benefits:

At Three Pillar Property Management , we believe in taking care of our team just as we care for our communities. When you join us, you’ll enjoy:

• A positive, team-oriented work environment that reflects our Company Values
• Opportunities for career growth and advancement within the organization
• Paid holidays, paid time off (PTO), paid sick leave, and paid parental leave to support work-life balance
• Health insurance options available after 60 days of full-time employment, including medical, dental, vision
• Company paid life insurance
• Additional voluntary benefits available, including supplemental Life insurance, Short-Term and Long Term Disability, Accident Insurance, Critical Illness Coverage, and other ancillary benefit plans
• 401(k) plan with company match to help you plan for the future

Three Pillar Property Management is proud to be an Equal Opportunity Employer . We do not discriminate based on age, color, sex, disability, national origin, race, religion, veteran status, or any other protected characteristic, and we fully comply with all Local, State, and Federal employment laws, including “ban the box” and fair hiring requirements.