Assistant Lead Porter

Assistant Lead Porter

Full Time

Westlake Village, CA, US

Assistant Lead Porter will assist with overseeing service and sales Porters by making appropriate schedule changes, serving as the prime contact for all porters, and keeping track of staffing movement between facilities.

Requirements and Qualifications:

• High school diploma or GED
• Available to work weekends, holidays, and flexible hours as needed
• Take accurate notes
• Prior dealership/porter experience is required
• Follow proper and explicit instructions
• Professional appearance and disposition
• Outstanding customer service skills
• Strong communication skills; listening
• Valid California drivers license; insurable
• Drive manual and automatic transmission
• Use of hand tools and power washers
• Productivity through time management skills

Duties and Responsibilities:

• Wash, dry and prepare customer and inventory vehicles to OGARAs standards
• Monitor workflow and assist in maintaining productivity and efficiency within the porter team
• Maintain cleanliness and organization of the wash bays, vacuum stations, and surrounding work areas
• Assist with managing Porters by creating schedules, reporting out-sick employees, incidents, or any other Porter staff communication
• Keep accurate track of all showrooms, Porter equipment, and ordering supplies, i.e., wax, soap, rags, washers, vacuums, etc.
• Make sure the internal monthly vehicle inventory scan is completed on the 1st day of each month. Sundays or Legal Holidays would be the only reason a full inventory scan cannot be completed on the 1st of each month, and care should be taken to complete the inventory scan the next possible business day
• Drive and handle all vehicles responsibly and safely, ensuring damage prevention and protection of OGARA property
• Assist with moving vehicles between display areas, service department, storage facilities, customer locations, and pickup points
• Manage new/used vehicle inventory appearance and performance by ensuring the cleanliness of the interiors and exteriors
• Understand automobiles sold by OGARA by studying characteristics, capabilities, and features
• Ensure vehicles have disposable seat covers, steering wheel covers, floor mats, and identification tags
• Drive offsite for errands when required, including automobile deliveries and pickups, assisting with dealer trades, transporting customers, and other errands requested by management
• Manage new/used vehicle showrooms, outdoor lots, and storage facilities neat and orderly
• Other job duties as assigned

Employee Benefits:

• Discounts on products and services
• Health, Dental, Vision coverage for employee
• 401k Plan
• Paid time off
• Paid training, growth opportunities
• Employee vehicle purchase plans
• Long term job security

Compensation: $24.00-27.00 / hour (based on experience)

We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.