General Maintenance Technician

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About our property

The Hotel Indigo Cleveland Gateway boasts 143 guest-rooms and suites, over 2,400 square feet of meeting space and two outlets including our signature restaurant. Find out today what a career with Pyramid Global Hospitality at the brand new Hotel Indigo Cleveland Gateway can mean for you.

What you will have an opportunity to do

We are looking for an experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer. This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel. You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude. If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property.

Responsibilities

• Performs general maintenance of building and facility mechanical, electrical, and plumbing systems.
• Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors.
• Makes repairs on plumbing fixtures, piping, drains and sanitary systems.
• Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc.
• Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment.
• Keeps records as required by company policy and procedures.
• Maintains logs on completed tasks.
• Prepares reports as requested by supervisors.
• Submits all requested reports/logs in a timely manner.

Qualifications

• Someone with experience working in a Maintenance role at a hotel or resort.
• Someone with knowledge of “household” repairs (carpentry, electrical, plumbing, etc.).
• Someone with an engaging and welcoming personality.
• Someone with a strong attention to detail.
• Someone who can work under pressure in a fast‑paced environment.
• Someone with a passion for creating an exceptional experience for all guests.
• Someone with excellent communication skills.
• Someone who is available to work various shifts to include weekends and holidays.
• Ability to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.
• Ability to lift up to 50 lbs.

Compensation

$16.00 - $18.00 per hour.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‑advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‑rooted in core values that are focused and aligned with a people‑first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‑making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.