Salesforce Administrator

Job Title: Salesforce Administrator


Location: Memphis, TN


Duration: 18 Months + Extensions (Long-term contract w/ no end date. Could possibly go perm if candidate desires)


GC, USC


Start Date: ASAP


Onsite interview


ESSENTIAL JOB FUNCTIONS:
• System Administration: Configure, maintain, and support Salesforce instances, including Sales Cloud, Service Cloud, and Marketing Cloud and Data Cloud.
• Security & Compliance: Implement and manage Salesforce Security Center and Event Monitoring to monitor and enforce security policies, conduct regular security reviews, and maintain compliance with organizational standards.
• Identity & Access Management: Integrate Salesforce with Okta for Single Sign-On (SSO) and identity management; ensure secure authentication and user provisioning.
• Customization & Development: Build and customize objects, workflows, reports, dashboards; manage integrations with external platforms.
• Data Management: Ensure data quality through audits, deduplication, and security reviews; manage user profiles, licenses, and permissions.
• Change Management: Test and deploy system changes; maintain documentation and adhere to governance policies.
• Stakeholder Collaboration: Work with internal teams to align solutions with business priorities.
• Troubleshooting & Support: Provide end-user support and resolve issues via Jira.

REQUIREMENTS:
• 3-5 years of hands-on Salesforce administration across multiple Salesforce products.
• Preferred experience: Salesforce Security Center and Event Monitoring, Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud.
• Beneficial Experience: Copado CI/CD for automated Salesforce deployments, Agentforce
• Bonus Experience: Copado Robotic Testing, Mulesoft,
• Experience with integrating Salesforce with Okta for IAM
• Strong organizational, analytical, and communication skills; ability to manage multiple priorities effectively.