Receptionist

Job Description

Job Description

Independence Hill is an upscale retirement resort located in the heart of the Stone Oak area.  

As a member of our team, you are more than an employee; you are a vital part of a community built on family values, compassion and encouragement.

Our residents have spent lifetimes building families, careers, and legacies. Now, they have entrusted us with their daily comfort and well-being. We believe that true care goes beyond clinical or domestic tasks—it is found in the patience of a listening ear, the warmth of a smile, and the genuine empathy we bring to every interaction.

In this environment, your role is to be a source of constant support. Whether you are assisting with daily needs or simply sharing a moment of conversation, your goal is to provide the encouragement our residents need to live each day with dignity and purpose. We are committed to fostering a culture where you feel equally supported, empowered, and inspired to make a meaningful difference.

We are seeking an adaptable, organized, and welcoming Part-Time Weekend Receptionist to join our team. This position begins as a part-time role focused primarily on weekend operations but has the   potential to transition into a full-time position as our needs expand.

Because we navigate a dynamic environment, absolute schedule flexibility and mandatory weekend availability are non-negotiable requirements for this role. 

Essential Job Responsibilities:

Provide Clerical Support

• Organize office functions and flow of communication.
• Edit written documents to ensure correct spelling and grammar.
• Maintain office supplies and identify needed supplies to supervisor.
• Collect all rent and service fees by designated date and ensure deposit in bank, as specified by supervisor.
• Maintain reservations for guest room.
• Assist staff in providing and coordinating services to residents, families, prospects, and guests.
• Answer telephones and respond to residents’ requests.
• Assist with resident activities, as requested.
• Assist in dining room, as needed.
• Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs.
• Maintain confidentiality of verbal and written information pertaining to resident, community operations and personnel.
• Other duties as assigned

Education, Experience and Other Required

• High School diploma or equivalent desirable
• Perform mathematical calculations accurately and at a 12th grade level
• Proficiency in keyboard and data entry skills and ability to use ten-key calculator (preferably by touch)
• Reading, comprehension and writing ability at 12th grade level or higher 

Knowledge, Skills, and Abilities Required

• Knowledge of and ability to operate and maintain equipment: FAX machine, calculator, photocopier, telephone, computer, and printer
• Repetitive motion with use of computer and typing
• Promote teamwork in providing services to residents.
• Extended sitting for up to 2-3 hours
• Knowledge of or willingness and ability to learn computer programs used in this community
• Excellent customer service skills
• Organizational skills

Preferred Qualifications

• Willingness to learn and help others
• Enjoyment in working with older adults

Perks and Benefits: 

• Birthday & Anniversary PTO
• PTO accrual on Day ONE
• Referral Bonus
• Pay Advance Program 
• Generous benefit offerings to include:  Medical/ Dental/Vision/ Accident/ STD/LTD 
• Employer paid Life policy 
• Free meal during certain shifts