Office Support Supervisor - Longwood University

Job Description The Catering Coordinator is responsible for planning, organizing, and assisting with executing catering events across Longwood University. This role serves as the primary point of contact for clients, ensuring events are delivered seamlessly—from initial inquiry through post-event follow‑up—while maintaining high standards of service, presentation, and customer satisfaction. COMPENSATION: The hourly rate for this position is $18.00 to $19.00. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. Job Responsibilities Event Planning & Coordination Manage all aspects of catering events including meetings, conferences, student events, and university functions Consult with clients to determine event needs, menus, timelines, and logistics Create detailed event orders and communicate requirements to kitchen and service staff Coordinate event setup, execution, and breakdown Client Relations Serve as the main liaison between clients and dining services Provide excellent customer service and maintain strong relationships with university departments, faculty, and external guests Handle special requests, dietary accommodations, and last‑minute changes professionally Operations & Execution Work closely with culinary and service teams to ensure accurate and timely delivery of food and services Oversee event staff during functions to ensure quality and consistency Conduct site inspections before events to ensure readiness Administrative Duties Prepare catering proposals, contracts, and invoices Track event budgets and ensure cost control Maintain accurate records of bookings, payments, and client communications Assist with marketing catering services across campus Compliance & Standards Ensure all events meet health, safety, and sanitation regulations Uphold university policies and dining service standards Maintain a clean, organized, and professional work environment Qualifications Education & Experience Bachelor’s degree in Hospitality Management, Business, or related field preferred 1–3 years of experience in catering, event planning, or food service coordination Skills & Competencies Strong organizational and multitasking skills Excellent communication and interpersonal abilities Customer-service focused mindset Ability to work in a fast‑paced, team‑oriented environment Proficiency in Microsoft Office and event management software (preferred) Work Environment & Schedule Flexible schedule including evenings, weekends, and holidays as needed for events Combination of office work and on‑site event supervision Ability to stand for extended periods and lift up to 25–30 lbs Preferred Attributes Experience in a university or institutional dining setting Knowledge of catering trends and menu planning Strong attention to detail and problem‑solving skills #J-18808-Ljbffr