Salesman
White's Lumber
Sales Representative
Position Title: Sales Representative
Store: Clayton
Reports To: Store Manager / Asst Manager
FLSA Status: Non-Exempt
Hours: Minimum 30 HRS. Flexible to needs of White's Lumber, Inc.
MINIMUM QUALIFICATIONS: High School Diploma or G.E.D. Employee must possess a valid Driver's License and has a minimum of three years of experience in sales.
ESSENTIAL JOB FUNCTIONS:
- Wait on customers with a positive and friendly demeanor
- Place special orders in a timely fashion.
- Adhere to Company safety policies and rules.
GENERAL DUTIES:
- Wait on customers, be able to write up regular or special orders
- Prepare sales tickets, including unit prices and extensions with totals.
- Quote prices in response to telephone inquiries.
- Computing and quoting small estimates for customers that do not require blueprint takeoff.
- Handling customer complaints.
- Approve returns by ensuring product is in resaleable condition before issuing credit.
- Provide advice to customers on proper materials, their usage, and techniques, especially to do-it-yourselfers.
- Familiarizing oneself with a wide range of knowledge about products and construction techniques.
- Being familiar with special order items available.
- Read trade magazines in order to keep abreast of trends and changes in the building industry.
- Provide customers with advertising literature.
- Direct customers to proper pick-up area in the yard.
- Attend training sessions as scheduled.
- Help maintain store housekeeping and displays by dusting and straightening.
- Being aware of items on sale or at discount prices by reviewing sale flyers.
- Being able to demonstrate the use of merchandise when requested.
- Watch for shoplifting and notify supervisor immediately.
- Assist customers with large, bulky, or heavy items.
- Perform special services such as cutting glass, making keys, etc.
SKILLS & ABILITIES:
Computer Skills; Basic keyboard skills a plus.
PHYSICAL DEMANDS:
Stand: Frequently
Walk: Frequently
Sitting: Frequently
Handling / Fingering: Frequently
Reach Outward: Frequently
Reach Above Shoulder: Occasional
Craw:l Not applicable
Squat or Kneel: Occasional
Bend: Occasional
LIFT CARRY
10 lbs or less: Frequently
11-20 lbs: Occasional
21-50 lbs: Occasional
51-100 lbs: Occasional
Over 100lbs: Rarely
PUSH / PULL
12 lbs or less: Frequently
13-25 lbs: Occasional
26-50 lbs: Occasional
50-100 lbs: Not Applicable
Work Environment:
Primarily Indoors, climate controlled environment. May on occasion work outdoors and be subjected to the seasonal weather conditions.
White's Lumber, Inc is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
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