Sales & Marketing Coordinator / CRM Administrator

Job Description

Job Description

Job Description:

Position Overview:

Security Base Group Inc. is seeking a motivated, organized, and professional individual to support our sales, marketing, customer service, CRM management, and administrative operations. This position plays a key role in helping our team generate new business, maintain strong client relationships, and ensure leads are properly managed from initial inquiry through the sales process.

Primary Responsibilities:

• Answer incoming calls and inquiries from prospective clients.
• Follow up with leads via phone, email, and text.
• Schedule appointments for the sales team.
• Maintain and update CRM records accurately.
• Track lead activity and ensure timely follow-up.
• Assist with proposals, quotes, contracts, and client onboarding.
• Coordinate with website developers, marketing vendors, Google Ads support, and technical support teams.
• Monitor online lead generation efforts and marketing campaigns.
• Assist with administrative projects and daily office operations.
• Provide excellent customer service and professional communication.

Qualifications:

• 1–3 years of customer service, administrative, sales support, or appointment-setting experience.
• Experience with CRM software preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
  

Application Question(s):

• What is the typing speed? How many words per minute?
• How many years of CRM experience do you have?
• What CRM systems have you used?
• Have you ever followed up with leads by phone, text, and email?
• Have you scheduled appointments for a sales team?
• Are you comfortable coordinating with marketing vendors and technical support teams?
• Why are you interested in this position?
  

Experience:

• Sales and Marketing: 3 years (Preferred)
  

Work Location: In person