General Manager

Job Description

Job Description

General Manager – Aqua-Tots Swim School   

(Swim School Manager | Operations Manager)  

Location : Charlotte, NC
Job Type : Full-Time  
Pay : $50,000-$55,000 + Annual Bonus Opportunities
Schedule : Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season. 
Benefits: 
• Health Insurance w/ HSA & FSA options 
• Employer-paid dental and vision 
• 401(k) with company match 
• Paid Time Off (PTO) 
• Parental Leave 
• Employee discount on lessons 

 
This role leads team development, customer experience, sales growth, and daily swim school operations to ensure families receive world-class swim lessons in a safe and welcoming environment.  

Welcome to Aqua-Tots!  
At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life. 

Are you looking for a company that invests in its leaders and promotes growth from within?  
Do you thrive in a mission-driven culture where your work makes a difference every day? 

If so, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.  

 

What You’ll Do 

Lead the Team – Recruit, coach, and inspire staff to deliver consistent, high-quality lessons in a safe, fun, and welcoming environment. 

Create Excellent Family Experiences – Ensure strong customer service, smooth scheduling, and solutions to any issues. 

Drive Sales & Growth – Manage sales goals, track leads, and engage families to grow the school. 

Maintain Facility Standards – Ensure the pool, lobby, and facility meet Aqua-Tots brand standards for cleanliness, safety, and overall appearance. 

Oversee Operations – Handle staffing, scheduling, payroll, and budgets while keeping operations running smoothly. 

Partner for Success – Collaborate with the Regional Manager and Operations Team to ensure excellence across all areas of the school. 

What We’re Looking For  

• 2+ years of management experience (operations, hospitality, education, or retail preferred)  

• Strong customer service and people leadership skills  

• Someone who thrives on building teams, solving problems, and creating positive experiences  

• Flexible availability to meet the needs of the school  

• High School diploma or GED required; Bachelor’s degree preferred  

• CPR certified & Certified Pool Operator (CPO) license  (or willing to obtain — we’ll provide training)  
  
   

Ready to Dive In?  

If you're ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become a General Manager at Aqua-Tots Swim Schools! 

 
Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states , creating opportunities for leaders to grow their careers within our expanding organization.

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