Security Guard - On-call (2)

Job Description

Job Description

The Salvation Army
Hawaiian and Pacific Islands Division
Ray and Joan Kroc Corps Community Center
Job Description Rev: 5/7/2026

POSITION TITLE: Security Guard 
DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR: Security Manager
FLSA STATUS: Non Exempt, Hourly 
CLASSIFICATION: On- Call (2)

GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional, and physical regeneration of all people.

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

KROC CENTER HAWAII VISION: Kroc Center Hawaii will be a dynamic and flourishing gathering place for diverse community; where all are welcomed, inspired, and transformed through the love of Christ.

POSITION SUMMARY:
A Security Guard with The Salvation Army is charged with maintaining a safe environment for all employees, clients, and visitors to the Kroc Center Hawaii. The position provides a visual security presence to ensure that members and guests have a safe and pleasant experience while visiting the Center. The position will also be responsible for facility monitoring during hours of operation as well as when closed. Candidate will all also execute emergency response procedures as required.

The Security Guard will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.

REQUIRED EDUCATION AND EXPERIENCE:
1. Must have current valid State of Hawaii Guard Card.
2. High School diploma or equivalent required.
3. One-two years’ work experience
4. Must be able to work a flexible schedule, follow detailed procedures, and have good customer service skills.

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities will be accepted.

ESSENTIAL FUNCTIONS:
1. Provide a visual security presence by circulating among visitors, patrons, and employees to preserve order and protect property and help maintain a peaceful atmosphere.
2. Conduct hourly rounds to monitor facility activity. Report problems to the Security Manager. Also check stairwells, fire exits, mechanical room, and fire extinguishers and pull boxes.
3. Under the specific guidance of the Facilities Manager, ensure that all mechanical systems are functioning properly, checking for and recording:
a. Standing water and fire hazards
b. Pool pump area checks (Blinking lights/standing water unusual noise)
c. Mechanical room/Central Plant room checks.

4. When staffing the security office, the Security Guard should monitor alarm systems, sign in and out keys and audiovisual equipment to authorized personnel, admit staff and visitors to the building, check in and sign out deliveries, and answer the security office telephone.
5. When not conducting rounds or staffing the security office, the Security Guard may be required to ensure that appropriate customers have membership cards for admittance to the facility.
6. Be familiar with and understand the Center’s Emergency Action Plan and evacuation procedures and conduct emergency procedures, as necessary.
7. Control crowds as required.
8. May be required, after warning people of infractions or violations, to apprehend or evict violators from premises.
9. Secure the Center’s entrances at the end of operating hours.
10. Maintain a shift log.
11. Follow and ensure adherence to The Salvation Army Policies and Procedures.
12. Maintain the Code of Ethics policy, which has been established for the Kroc Center Hawaii.
13. Attend staff meetings and other administrative meetings.
14. Maintain regular and punctual work attendance.
15. Monitor and adjust computerized lighting and timers.
16. Perform other duties as assigned.

MENTAL DEMANDS:
1. Able to prioritize and organize work assignments and take projects from beginning through completion.
2. Able to perform job functions with attention to detail, speed, and accuracy.
3. Able to work in a fast-paced environment and maintain poise under pressure.
4. Is self-motivated, energetic, enthusiastic, motivational, and able to maintain a self-directed schedule.
5. Genuine interest and commitment to providing quality service.
6. Respond to crisis situations in a calm and effective manner and remain calm when resolving problems using good judgment.
7. Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work.
8. Able to work with limited supervision, and work in a team setting with other professionals.
9. Exercise good judgment and comfortable taking initiative with projects.

PHYSICAL DEMANDS:
The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 50-75 pounds and occasionally more than 75 pounds. This employee may also be required to work weekends, holidays and evenings.

COMMUNICATION DEMANDS:
The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephone; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.

The position requires the ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. The position also requires the ability to work with people of diverse backgrounds and circumstances.

DESCRIPTION OF WORK ENVIRONMENT:
The employee is regularly exposed to inside and outside work in all types of weather, i.e., wet, and/or humid conditions, heat or cold.

EQUIPMENT NEEDS:
Digital Camera
Security Duty Belt Two-way radio/cell phone
Flashlight/Torch Fire Extinguisher (Golf Cart)
Mini First Aid Kit

CERTIFICATES & LICENSES
Must have current valid State of Hawaii Guard Card
Certification or ability to attain the same within required time period for the following: First Aid, CPR, AED, and CIP (Crisis Intervention Program)

CLEARANCES:
A prospective candidate is also rrequired to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/Disabled