IT Service Desk Supervisor - Customer Care & Support
City of El Paso
City of El Paso is seeking an IT Service Desk Supervisor to oversee Customer Care Operations and QA for the Service Desk. The role includes escalation management, data analysis, and reporting to improve customer support and IT service delivery.
Responsibilities include supervising staff, coordinating training, and ensuring compliance with CJIS background requirements. The position is categorized as an unclassified contract role and requires a valid CJIS-appropriate background.
#J-18808-LjbffrVacancy posted 3 days ago
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