Admissions Coordinator

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Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Are you looking for a change of pace? Do you have a passion for helping people? Look no further!

Pinnacle Peak Recovery is a mental health and substance use treatment provider located in Scottsdale, Arizona.

If the following values are important to you then you will be a great fit for our company culture.

• Compassion
• Fun
• Collaborate
• Integrity

Our hiring process is centered around our core values. We do this to ensure a good culture fit, which in turn creates an unmatched work environment. With our comprehensive onboarding process and support staff you will feel:

Informed - Confident - Empowered


Our program focuses on a comprehensive and holistic approach to overcoming addiction and mental health disorders in a safe, confidential, and supportive environment. We offer nationally recognized, evidence-based treatment options including MAT. Our clinic aspires to the highest level of care and is proud to have received accreditation from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).

We provide an excellent compensation and benefits package for full-time employees, including 401(k) program, PTO, medical, dental, vision insurance and professional liability insurance.

Job Description The Admissions Coordinator job entails managing a wide range of processes and projects in regard to having clients admit to Pinnacle Peak Recovery. The Admissions Coordinator speaks with both the client and the client's relations who may be involved in the client being placed in treatment. They will guide others in the agency to assist in the admissions process such as Insurance Verification, Medical, Clinical and Intake. The Admissions Coordinator will ensure that data is collected regarding referral source, potential family involvement, potential length of stay for the client including initial discharge planning and financial planning and payments.


This position reports to Admissions Director.


Duties and Responsibilities

• The Admissions Coordinator will often be the first point of contact with many potential clients and the main spokesperson for potential clients and their referral source. This requires both skilled communication and expediency of contact with inquiries.
• The Admissions Coordinator will oversee accuracy of the Verification of Benefits for potential clients
• The Admissions Coordinator will be responsible for assuring that all inquiries are logged in the agency EMR system nothing person, date, referral source and nature of the inquiry.
• Maintaining communication open lines with all organizations and providing prompt answers to requests in order to determine how to convey concise, clear, and timey selective information.

Skills and Specifications

• Computer proficiency (Excel, PowerPoint, Word and Outlook skills).
• Ability to operate under pressure and meet tight deadlines with the ability to triage admissions calls.
• Effective project management skills.
• Sound understanding of marketing principles.
• Effective understanding of latest technologies and should identify how to apply them in effective admission placements for clients.
• Must have a diverse referral network to be able to refer clients to appropriate levels of care if deemed not suitable for admission to Pinnacle Peak Recovery.
• Communicate tactfully and with caring in verbal and in writing with a diverse demographic that may be in crisis and emotionally escalated.
  • Must be able to work collaboratively with clinical and medical staff to assure appropriateness of treatment placement.
  • Other duties as assigned.

Qualifications

• The Admissions Coordinator should have experience in addictions/substance abuse behavioral health setting answering phones and speaking with persons who are in crisis and seeking help.
• The Admissions Coordinator must have a solid foundation and belief in 12 Step Recovery practices and principles in addition to counseling and therapeutic interventions.
• This position requires a person who can speak in English clearly and precisely, write clearly and professionally and familiarity with clinical and medical jargon.
• This position requires proven computer skill with a variety of computer programs for narrative, data entry and extrapolating data.

About Pinnacle Peak

Pinnacle Peak Recovery is a inpatient and intensive outpatient treatment facility located in Scottsdale, Arizona. We offer nationally recognized, evidence-based treatment options. Our program focuses on a comprehensive and holistic approach to overcoming addiction and co-occurring mental health disorders in a safe, confidential and supportive environment. Our Scottsdale drug rehab aspires to the highest level of care and is proud to have received accreditation from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).

Full Continuum of Care and Personalized Treatment

At Pinnacle Peak we offer an extensive continuum of care. This includes extended care, medication assisted treatment (MAT), primary care treatment, outpatient treatment, family programs, alumni services and relapse prevention. Our personalized treatment experience starts with one of our master's level therapists working with the client to construct a therapy program suited to their unique needs.