Room Service Assistant - Bismarck Medical Center - FT

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:
Day (United States of America)

Scheduled Weekly Hours:
40

Salary Range: $15.00 - $23.00

Union Position:
No

Department Details
Rotating holidays and weekends. Hours: 6:00 am-2:30 pm, 6:15 am-2:45 pm, 6:45 am-4:15 pm, 7:30 am-4:00 pm.

Summary
Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients' ability to utilize the meal order system.

Job Description
Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.


Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.

Qualifications

Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.
On-the-job training provided.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

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