Staff Physical Therapist or Occupational Therapist

Staff Therapist (Physical Therapist Or Occupational Therapist)Reborn Pelvic Health & Wellness is seeking a Staff Therapist (Physical Therapist or Occupational Therapist) to join our team. This role reports to the Clinic Director and is available in both exempt full-time and non-exempt part-time classifications.Staff Therapist Role OverviewEducation & Experience:Graduate of a CAPTE-accredited Physical Therapy Program (or Occupational Therapy equivalent)Current state Physical Therapist or PTA license0+ years of clinical experience as a provider; significant interest and passion around healthcare in pelvic healthCurrent BLS CertificationEnglish-speaking preferredProven financial planning and management skillsKnowledge of legal, medical, and accreditation complianceStrong organizational and delegation skillsCompassionate, excellent at clinical duties and patient careAble to lift 50 lbs, assist patients, and meet published physical demand normsWork Environment:Outpatient women's/men's/pediatric's pelvic health clinicUses clinic therapy equipment and standard office technologyExposure Determination:Potential exposure to hazardous substances and bloodborne pathogensJob Duties:Department Expectations:86+% schedule efficiencyScorecard metrics for WOM referrals and Google reviews > 5 per month each (for 1.0 FTE status)Graduation rate 60+%1 Marketing Event/Workshop per quarter2 Blog posts per yearRole Expectations:Fulfillment and Customer SatisfactionDelivering a WOW experience.Make sure proper rehab techniques are being utilized.Strive to exceed our patients' expectations with each interaction.Create and evaluate the effectiveness of departmental programs.Maintain excellent standards of physical therapy.Metrics & Reporting:Track and monitor KPIs weekly, monthly, and quarterly.Achieve 86+% clinic efficiency and other departmental benchmarks.Submit agendas, scorecards, and patient reporting consistently.Organization, Communication & Planning:Make sure to submit the following each week:Weekly AgendaActive Patient ReportingScoreCardsAttend & participate in the following:All Hands and Mentorship MeetingsQuarterly Planning MeetingAnnual Planning MeetingSales & Marketing:Build/retain professional physician/birthworker relationships with Practice 25 referralCoordinate with Office Manager to make sure Active Patient Reporting and Wellness Checks are being performed.Engage physicians in external primary relationship-building interactions, including Reverse Referrals, Surgical Observations, In-clinic Shadowing, Return Patient Visits, and Empower University Events.Will participate with internal practice building opportunities, including social media posts, Google reviews, Net Promoter Scores, short clinic videos, and reactivation campaigns on previously discharged patients.Compliance:Ensure full compliance with state/federal regulations, medical standards, and accreditation.Other Duties:Daily:Perform Daily Patient Care and documentationPush issues to the Agenda or alert the director/owner 911s as they come.Mark down different items that come up so that you can discuss how to handle them for the futureComplete Daily TasksKeep energy levels highWeekly:Hit 100% Schedule Efficiency GoalHit 90% Arrival Rate GoalHit 95+% Notes Submitted less than 24 hoursHit 85+% Clinic EfficiencyAttend All Hands MeetingSubmit Issues or To-Dos On the AgendaActive Patient ReportingCoordinate Case Management with ProvidersWeekly AgendaScorecardsMonitor Clinical Supply InventoryMonitor NPS Scores and ReviewsMonthly:Perform 1-to-1 Meetings with Direct SupervisorDiscuss Core Value IssuesDiscuss Productivity IssuesQuarterly:Attend Quarterly Planning MeetingsReview if Annual Planning Goals are being metUpdate on Clinic Care and Potential IssuesHow to improve the customer experienceUpdate any Policy or Procedures.Review Practice 25 Referral TrackerWho is ReferringWho is NotWho can be addedWho can be removedIdeas to Enhance the Energy and Environment in the ClinicBi-Annual:Staff Satisfaction SurveyStaff performance reviewAnnual:Attend Annual Planning MeetingReview the Previous YearSet New Goals for Next YearReview Vision, Mission, Core Values, and StaffReview progress, set new goalsRevisit mission, vision, and valuesAdditional Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any time with or without notice.Employee signature below constitutes the employee's understanding of the requirements, essential functions and duties of the position.This job description is not exhaustive. Duties may change at any time with or without notice.