Shift Lead

Shift Lead – Newk’s Eatery Lead the Shift. Inspire the Team. Deliver an Exceptional Guest Experience. Newk’s Eatery is looking for energetic, dependable, and motivated Shift Leaders to help lead our team and deliver the outstanding food and hospitality our guests expect. If you’re passionate about serving others, enjoy leading by example, and thrive in a fast-paced environment, we’d love to meet you. What You’ll Do As a Shift Leader, you’ll be responsible for leading daily restaurant operations while supporting the General Manager and Assistant General Manager. You’ll coach team members, ensure operational excellence, and create an exceptional experience for every guest. Responsibilities Lead and motivate the team during each shift Ensure excellent guest service and resolve guest concerns professionally Coach, train, and develop team members Assign and monitor opening, mid-shift, and closing duties Maintain food quality, cleanliness, and food safety standards Monitor labor, food costs, and minimize waste Assist with inventory, ordering, and cash handling Conduct daily shift huddles and communicate goals clearly Support all restaurant positions as business needs require Maintain a positive, respectful, and team-focused work environment What We’re Looking For Strong leadership and communication skills Positive attitude with a passion for hospitality Dependable, organized, and able to multitask Ability to coach and motivate others Comfortable working in a fast-paced environment Flexible availability, including evenings, weekends, and holidays ServSafe Manager Certification (or willingness to obtain) Qualifications High school diploma or equivalent Minimum of 1 year of restaurant or food service experience Previous leadership or trainer experience preferred Ability to work at least 30 hours per week Valid driver’s license and reliable transportation preferred Must be 21 years+ Physical Requirements Stand and walk for up to 10 hours per shift Lift and carry up to 40–50 pounds Bend, reach, stoop, and work in varying temperatures Work safely around common food allergens Why Join Newk’s? Competitive hourly pay Opportunities for advancement Leadership development and training Flexible scheduling Employee meal discounts Positive, team-oriented culture Be part of a company committed to quality, hospitality, and community BCBS Insurance 401 K PTO #J-18808-Ljbffr