Lead Field Service Technician

Job Title

Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment.

Responsibilities

Key Responsibilities

• Inspect for Quality
• Install or Repair Work Orders
• Provide Customer Support
• Present at Trade Shows
• Mentor and Train Jr. Field Service Representatives

Qualifications

YOU MUST HAVE

• 2+ years of experience in the field troubleshooting, installation and mechanical experience
• Willingness to be on the road 100% of time and travel to customer sites throughout the US

WE VALUE

• Previous industry experience
• Previous technical/installation experience with conveyor systems
• Previous customer service experience
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Bachelor degree or technical/professional certificate

About Honeywell

Honeywell International Inc. invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

The Business Unit

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.

Benefits

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

Required Skills

• Eletrical Field Service

Job Info

• Job Identification 146897
• Job Category Customer Experience
• Locations 2080 Arlingate Lane, Columbus, OH, 43228, US (Remote)
• Hire Eligibility Internal and External
• Relocation Package None
• US Person Due to U.S. export control laws, candidates must be U.S. citizen, U.S. permanent resident, or have protected status under asylum or refugee.