Retail Operations Manager, Concessions

Job Description Reporting to the Vice President, Commercial Operations, the Retail Operations Manager, Concessions is responsible for store/shop openings and closings, communication, workload planning, analysis, business monitoring and project management. This position primarily supports the retail concession business within Macy’s department stores. Key business partners include: Vice President – Retail, Merchandising, Buying, Planning, Marketing, Visual Merchandising, Finance, store/shop management and field leaders. They will also liaise with corporate partners from Macy’s and Bloomingdales. Plan and lead takeover/opening of Macy’s and Bloomingdales concession shops Lead project team meetings for current and future concession shops Support .COM concession channel Manage concession pricing and style management documents between Lacoste and concession partners Researching trends and creating new opportunities to increase sales Maintaining the promotional calendar and analyzing the data to make recommendations Monitor sales, returns, and operational effectiveness/efficiency Create and maintain policies and procedures for the concession channel Project management for new retail and omnichannel initiatives Assist with boutique and outlet channels as needed Profile Requirements/Qualifications: Bachelor's degree in business, finance, marketing or related field 3+ years of experience as a Retail Operations Manager responsible for 50+ stores Prior experience with leased department store shops is preferred Financial Acumen and Business Acumen with strong consumer perspective Excellent organizational skills to meet goals and set priorities Strong attention to detail and problem-solving skills Ability to multi-task in a fast-paced environment Ability to build relationships with all levels of stakeholders, both internally and externally Commercial mindset – ensuring results and profitability is central to all plans Excellent presentation skills, both face-to-face and written Must be able to clearly communicate information effectively and persuasively with strong interpersonal skills to engage with all levels of the organization Strong time management skills, creative problem solver and self-sufficient Proficiency on Microsoft Outlook, Excel, PowerPoint and Word Core Values and Traits: Play as One Team: Showing respect towards everyone Commitment for the team’s work and decisions Play with Elegance: Striving for excellence Treating others with fair play and humility Play by Daring: Having the courage to speak up, experiment and take initiative To explore new opportunities Play with Tenacity: Constantly seek continuous improvement Learning from our failures #J-18808-Ljbffr FashionUnited