LAW ENFORCEMENT DISPATCHER (CLASS TITLE: DUTY OFFICER)

Law Enforcement Dispatcher (Duty Officer)

This is a civilian law enforcement dispatch opportunity. This advertisement will be used to fill multiple vacancies in Palm Beach County. Do you want to be part of FWC's elite Division of Law Enforcement? Are you looking for a professional career within the first responder community? Multiple opportunities for career advancement, salary incentives, and paid leave are only some of the options we offer. Challenge yourself and apply today, you won't be disappointed.

The Florida Fish and Wildlife Conservation Commission (FWC) is a constitutional state agency entrusted with conserving fish and wildlife resources for their long-term well-being and the benefit of the people. The FWC Division of Law Enforcement protects Florida's natural resources and people through proactive and responsive law enforcement services. FWC Officers are state law enforcement police officers who are also dually certified as National Oceanic and Atmospheric Administration, and United States Fish and Wildlife Service federal officers that can enforce federal laws pertaining to national marine fishery and federal fish / wildlife violations. FWC's Division of Law Enforcement is the leading conservation law enforcement agency in the nation, set apart by strategic vision, clear missions, strong leadership, and a professional officer Corp.

A Duty Officer is a certified law enforcement dispatcher who is responsible for monitoring and operating a two-way radio system, FCIC/NCIC computer terminal (i.e., teletype) communication, and making independent decisions. Duty Officers learn and master the art of multitasking while composing and disseminating information through various communication sources to deliver routine and/or emergency correspondence to agency personnel, partnering law enforcement agencies, and the public to remain compliant with standards set forth by the Agency, Federal Communication Commission (FCC) and Florida Department of Law Enforcement (FDLE).

Tasks performed by the Duty Officer include but are not limited to:

• Monitor and operate a two-way radio system, telephone, and teletype system
• Dispatch law enforcement officers and other personnel to citizen complaints and/or crimes in progress
• Communicate and formally document messages regarding the safety of officers performing hazardous duties between the field and base station
• Contacts law enforcement administrators regarding any emergency radio broadcast and maintains location and status of law enforcement personnel through constant radio and telephone contact
• Operates the Florida Crime Information Center / National Crime Information Center (FCIC/NCIC) computer terminal
• Broadcasts 'Be on the Look Out' (BOLO) alerts regarding dangerous or wanted criminals
• Receives emergency and/or routine requests to and from officers and enters these messages into the computer
• Evaluates, disseminates, and provides criminal and/or confidential information to authorized personnel 24 hours per day
• Expected to remain current on all procedures, laws, rules, and regulations, and disseminate this information to the public and staff as necessary
• Handles various administrative tasks as required

Salary $44,204.68 Annually ($1,700.18 bi-weekly) Salary incentives include: Shift Differential pay:10% for evening shifts and 15% for overnight shifts Communications Training Officer (CTO) pay: 5% increase while training Career Development Plan opportunities Duty Officer Supervisor roles Regional Communications Center Management positions

Minimum Qualifications:

• Must be willing to work rotating shifts including nights, weekends, and holidays.
• Must be willing to be called in to work during staff shortages, special details or emergency situations and be onsite within the hour.
• Must be proficient in Microsoft Word, Excel, and Outlook.
• Type a minimum of 35 correct words per minute.
• Qualified applicants/veterans selected for consideration are required to pass a preliminary level -1 background check to advance to the Public-Safety Dispatcher / Call Taker Pre-Employment Test (Please allow for 1 ½ to 2 hours for this assessment). Applicants passing the pre-determined scoring criteria will advance to a verbal assessment and interview.
• Employee must obtain CJIS certification within first six months of employment.
• Pass a level 2 background check.

Location: Lake Worth, FL, US, 33467