Retail Banker (Traveling Associate )| Duluth

divh2Retail Banker (Traveling Associate) | Duluth/h2pUnder general supervision, but in conformance with established Bank policies and procedures, cash checks, receive deposits, and perform a variety of transactions as requested by the client. Responsible for balancing each days transactions and maintaining cash drawer. Answers general questions regarding Bank products/services, recommends additional services to clients and makes referrals accordingly. Responsible for selling, cross-selling and referring Bank products and services. Provides an excellent client experience, including a wide range of client inquiries or concerns either through direct personal action or referral to the appropriate department. Travels and works in offices that are experiencing Teller or Personal Banker staffing shortages on the Teller line./ppThis position requires the associate to drive on behalf of the Bank and the associate must adhere to Banks Motor Vehicle Guidelines. May require increased minimum limits and therefore an increase in premiums./ppAll associates at Capital City Bank, Capital City Wealth, and Capital City Home Loans have access to confidential client information and must practice discretion at all times./ppRecommends and refers additional Bank services and products, retaining a working knowledge of all Bank services and products to the extent that the majority of client inquiries are easily and accurately answered./ppAccepts deposits and withdrawals from clients on business, personal and savings accounts./ppAccepts checks for cashing or paying, and verifies endorsements and funds./ppSells Official Checks./ppWorks deposits from Drop and Go./ppAccepts consumer/commercial and other bank loan payments./ppBalances teller drawer as needed./ppOpens and closes Teller window in accordance with procedures./ppCompletes Currency Transaction Report (CTR) and hold forms as required./ppAttends meetings as required./ppIssues cash advances./ppSells and processes new demand and time deposit accounts./ppPrepares paperwork for opening new accounts, orders checks and Debit/ATM cards, and provides materials as needed./ppResearches and resolves problems and responds to client inquiries on account status./ppKeeps informed of changes in Bank services and procedures./ppAssists in other areas of the Bank during peak business hours, when needed./ppSix month commitment to position is required, before internal posting for other positions within the Bank is permitted./ppAll associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Wealth, and Capital City Home Loans, with department managers setting the standard./ppProvides additional support to manager and department colleagues./ppCompletes all assigned/required Bank training within established timelines./ppThe following KSAs are usually acquired through high school education with specialized business training course(s) and/or three to twelve months cash handling experience:/ppCompletion of in-house Personal Banker I training./ppMust have reliable transportation, a valid drivers license, and a clean driving record./ppExcellent interpersonal skills, ability to communicate effectively and interact positively with clients as well as fellow associates./ppAbility to follow detailed instructions and a wide range of procedures requiring some judgment./ppRequires concentration to avoid mistakes in counting cash./ppAbility to perform basic mathematical computations using various business machines and/or computers./ppAbility to apply initiative and work with little supervision./ppAbility to exercise sound and reasonable judgment./ppAbility to stand for long periods of time./ppAbility to print legibly and accurately on forms and records./ppSales experience is preferable, particularly in cross-marketing products and services./ppMust have attained the age of 18 for coverage under insurance bond./ppMust adhere to Banks Motor Vehicle Guidelines./ppMinimum high school diploma or equivalent required. Some college preferred, but not required. Relevant experience may substitute for the education requirement. Successful completion of in-house training program or other approved training program is a plus./ppTravel to various offices. Driving as required by position./ppRegular contact with clients, associates and supervisor./ppRepetitive motions./ppClose visual acuity./ppSome handling of heavy coins./ppPosition requires sitting, standing, stooping, kneeling, and squatting./ppReceiving currency from all sources may cause environment to be temporarily sullied./ppLobby environment requires professional demeanor, conduct and appearance./ppReceiving currency from all sources causes environment to be temporarily unclean./ppIn the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity./ppMedical, Dental and Vision/ppLife Insurance/pp401(k) with Matching/ppFlexible Spending Accounts/ppTuition Assistance/ppStock Purchase/ppDiscounts on Products and Services/ppEOE/Protected Veterans/Disabled/Drug Free/p/div