Machine Learning Engineer, Human Centered AI - Evaluations & Insights

Role Number: 200679685Team: Machine Learning and AILocation: SeattleWeekly Hours: 40Posted: 2026-08-25SummaryImagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Are you passionate about music, movies, and the world of Artificial Intelligence and Machine Learning? So are we!Join our Human-Centered AI team for Apple Media Services. In this role, you'll represent the user perspective on new features, review and analyze data, and evaluate AI models powering everything from search and recommendations to other innovative features. You'll also collaborate with Data Scientists, Researchers, and Engineers to drive improvements across our platforms.DescriptionWe are looking for a Machine Learning Engineer focused on Evaluation & Insights for the Human-Centered AI team. In this role, you will bridge the gap between human perception and algorithmic performance, helping evaluate and optimize Foundation Models and generative AI systems. You will architect robust evaluation frameworks, design scalable MLOps pipelines for model assessment, and translate qualitative failure modes into programmatic guardrails and training signals (e.g., SFT, RLHF/DPO).This role blends deep ML engineering expertise with strong analytical judgment to assess, interpret, and improve the behavior of advanced AI models. You will work cross-functionally with Software Engineering, Product, Research and Responsible AI teams at Apple to ensure that our AI experiences are reliable, safe, and aligned with human expectations.Minimum Qualifications5+ years of relevant industry experience in ML Engineering or Applied Research.Advanced proficiency in Python and modern deep learning ecosystems (PyTorch, JAX, Hugging Face).Proven experience building scalable ML inference pipelines, model-evaluation workflows, and structured rating frameworks for large-scale AI systems.Strong ability to interpret unstructured model outputs (text, transcripts, embedding spaces) and synthesize qualitative findings into actionable engineering guidance and training objectives.Hands-on experience developing, fine-tuning, or evaluating LLMs, multimodal models, and NLP systems.Deep familiarity with AI quality metrics, hallucination detection techniques (e.g., SelfCheckGPT), model alignment (RLHF/DPO), and LLM-as-a-judge frameworks (e.g., G-Eval, DeepEval).Experience building internal tools or automated pipelines for ML workflows using tools like MLflow, Weights & Biases, or similar platforms.Strong familiarity with advanced prompt engineering, RAG architectures (vector databases, semantic search), and Fine-Tuning.Bachelor’s or Master’s degree in Computer Science, Machine Learning, Artificial Intelligence, Cognitive Science, or a related technical fieldPreferred QualificationsKnowledge of human factors, HCI, or cognitive science methodologies as applied to AI system design.Pay & BenefitsAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple BenefitsNote: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.EEO StatementApple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicantAccessibilityAt Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.Learn about accessibility in Apple’s workplaceLearn about reasonable accommodations for job applicantsApplication DeadlineApple accepts applications to this posting on an ongoing basis.