Specimen Technician

Hospital Specimen TechnicianLocation: Jefferson City, MOOnsite Flexibility: OnsiteContract DetailsPosition Type: ContractContract Duration: 3 monthsPay Rate: $17.75–$20.43 / Hour (USD)Shift / Schedule: 8:00 AM – 5:00 PMWork Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Job SummaryThe Hospital Specimen Technician is responsible for the preparation of patients' specimens in a hospital location. The Hospital Specimen Technician must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner. The roles and responsibilities below are specific to samples being performed for Quest laboratory testing.Key ResponsibilitiesSpecimen Processing & Test Send OutDemonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.Knowledge and competency of Hospital LIS system (client specific)Print Quest performed testing reportsDemonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resourcesResponsible for supply ordering processes.Performs remote accessioning (pre-accessioning), (client specific)Problem ResolutionTroubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.Customer ServiceDemonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.Responsible for managing inbound calls with a positive client interaction.Communicates and collaborates effectively with the hospital laboratory staff, as well as the sales team and other functions in the organization.Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.Required SkillsHandles multiple tasks simultaneously and works in a production environment.Command of Microsoft Office SuiteClient interfacing role requiring strong communication, collaboration, and problem-solving skillsThe position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems.Maintains composure while working under pressure.Reflects good judgment when determining what action to take when resolving problems.Demonstrates strong interpersonal skills that foster a positive environment.Demonstrates flexibility and ability to adapt to change.Preferred SkillsHospital LIS Systems knowledge or experience a plusEducation RequirementsHigh School Diploma or equivalent requiredMO State Credentials/Licenses requiredThis is a hospital site that requires additional credentialing.Required Experience1–3 years of working experienceNice-to-Have ExperienceMedical background preferred, which includes medical terminology applicable to a clinical laboratoryPrevious experience in a hospital laboratory environment preferredWork Environment / Physical RequirementsPosition requires data-entry background with abilities to enter 6,000 alphanumeric keystrokes/hour.Works in a biohazard environment, practicing good safety habits.Able to sit or stand for long periods.Overtime may be required.Important NotesCOVID vaccination is required for this position.About the ClientThis organization is the world's leading provider of diagnostic information services, serving one in three adult Americans every year and supporting half of the physicians and hospitals across the United States, with laboratory operations extending internationally — delivering the diagnostic insights that drive clinical decisions, guide treatments, and ultimately save lives. With nearly 50,000 employees, the organization operates at national scale while serving patients at the most personal level. The workforce spans laboratory scientists, logistics professionals, technologists, and business talent, all contributing directly to healthcare outcomes that matter. The organization has built a culture around enriching the employee experience, expanding opportunity, and elevating belonging, supported by eleven Employee Business Networks and structured pathways for professional growth and cross-functional development.BenefitsMedical, Vision, and Dental Insurance Plans401k Retirement FundAbout GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.Job Number: 26-14726Industry: Healthcare Global Technical Talent