Specialist - Admissions

Job Title

Job Description

Meet recruitment objectives and assist in the enrollment goals as established by Harper College, the Director of Outreach and the Admissions Manager. Integrate and explain policies and procedures of all areas of enrollment services and other closely related areas to all new students. Be able to anticipate students' needs by considering all aspects of the enrollment cycle. This position will provide this level of service in person, over the phone, and over email. Works with students throughout the enrollment process and reviews information regarding career opportunities, program of study, placement, orientation, and financial assistance. Assists students in understanding their financial obligations and educating them on how Harper College, federal, state, and third-party resources can provide assistance. Utilizes critical thinking, problem solving, and experience with student issues to be proactive in addressing potential student concerns, identifying potential barriers within the student enrollment process, and initiating steps resulting in resolution. Makes referrals to faculty, counselors, program coordinators, campus support services, or other resources as needed. Collaborates closely with key Harper College departments including the Academic Affairs, Admissions Processing, Counseling, Onestop, and Financial Aid to assure effective student enrollment matriculation. Participates and attends all scheduled events. Provides post information session report within 24 hours of event completion. Reviews and provides feedback to Admissions Manager and Marketing Services on all pertinent promotional material and presentations. Provides critical summary reports on all activities including student inquiries, applications, information meetings, and event results. Serves on appropriate College committees. Performs related duties as assigned.

Under the general supervision of the Director of Admissions and Outreach. Must occasionally lift boxes of materials weighing up to 40 pounds. Regularly transport materials to off-campus events and activities. Must set up equipment and materials at both on and off campus events. Evening and weekend hours may be required. Requires use of standard office equipment, knowledge and use of prospect management software, use of recruiting signs and displays, use of laptops and portable projection equipment.