Romantix Retail Part Time Sales Associate - Garden Grove

Sales Associate

Sales Associates achieve success through being professional, friendly, outgoing, energetic and valuing repeat business. Sales Associates are the representatives of the PRM brand to all our guests on the property. Sales Associates will use customer service, product knowledge, communication and sales ability while assisting guests to ensure a high quality visit every time. Additionally, Sales Associates are responsible for maintaining the properties appearance to company standards and completion of all assignments and tasks.

This is an entry level position. As long as the individual meets all required applicable laws regarding terms of employment there are no minimum qualifications for this position.

• Prefer 2 years retail customer service experience
• Computer Literacy (Operating in a PC environment)
• Must meet licensing requirements where applicable

Duties & Responsibilities

• Greet and acknowledge every guest genuinely
• Approach and offer assistance to every guest
• Merchandise product displays to create interest for guests
• Maintain appearance and cleanliness throughout the property
• Proactively seek opportunities to up sell and add-on additional merchandise further enhancing the guest's experience
• Proactively patrol the property so as to be aware of and prevent theft, safety, inventory and operational concerns and communicate them to the appropriate individuals
• Maintain schedule flexibility (Including: Nights, Weekends, Days, Evenings & Holidays)
• Complete assigned duties and tasks
• Follow applicable company policies and procedures at all times
• Ensure and use safe practices at all times

Key Performance Metrics for Position

• Shift Goal Obtained by % of Shifts
• Overall Lines per Invoice
• Lines per Invoice (excluding Services)
• Average Transaction
• Quarterly attendance above 95%

PRM will use these metrics to help determine performance in the position as well as eligibility for applicable increases.

Physical Requirements

This job will require: bending, stooping, reaching, standing, lifting, walking, climbing, pushing, pulling and repetitive tasks. Sales Associates must be able to lift and handle objects weighing 50lbs or more in a safe manner as well as standing (in place or moving) up to 100% of their shift.

Supervisory Functions

This position has minimal supervisory functions. Typically the Sales Associate will help direct the duties of the janitorial staff as needed.

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