FOH Staff - Kitchen 324

Kitchen 324 Host Position

We're an OKC brunch favorite, serving from 7:30 am to 2:30 pm every day. Known for our warm hospitality and signature table pancake, Kitchen 324 is looking for energetic, guest-focused servers and hosts who love mornings, great food, and creating memorable dining experiences.

Host Position Summary

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes and keep the flow of restaurant service smooth, while upholding a Good Egg Dining Group's mission to positively impact lives by building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.

Essential Functions and Key Responsibilities

• Answer phone professionally and according to restaurant standard.
• Warmly and graciously greet all guests upon arrival.
• Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any questions customers may have effectively.
• Take reservations and enter on Resy according to restaurant standards. Prompt customer for additional information and email whenever possible.
• When immediate seating is limited, record guest names and number of people in party on Resy wait list.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Be able to re-work existing reservations and waiter sections to accommodate walk-ins and unexpected last minute reservations. Inform Management and staff of changes.
• Relay messages to servers, bus and manager as needed, especially guest notes from Resy.
• Help with bussing and drink service if time warrants.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications

• No previous restaurant experience required
• Must have weekend availability
• Must be 21+
• Be able to work in a standing position for long periods of time (up to 6 hours)
• Be able to communicate clearly and effectively in the predominant language(s) of our guests
• Must have exceptional grooming habits
• A passion for EXTREME HOSPITALITY

Kitchen 324 Server Position

Our servers are at the heart of the guest experience. You'll bring the energy, hospitality, and knowledge to make each visit memorablewhile working in a fast-paced, high-volume environment with a tight-knit team.

Essential Functions and Key Responsibilities

• Greet and engage with guests in a warm, friendly manner
• Provide knowledgeable recommendations and explain specials/menu items
• Take and input food & drink orders accurately into the POS system
• Serve food and beverages promptly and professionally
• Monitor guest satisfaction and anticipate needs
• Assist teammates and maintain a clean, organized section
• Present checks and process payments efficiently
• Represent Good Egg Dining Group's mission of extreme hospitality and executional excellence

Qualifications

• Must be 21+
• Must have weekend availability
• Basic knowledge of service procedures, beer/wine/spirits preferred
• Comfortable standing up to 8 hours and lifting up to 30 lbs
• Strong communication, teamwork, and time-management skills
• Passion for creating great guest experiences