Student Services Advisor, Office of Graduate and International Programs

USC Gould is seeking a Student Services Advisor within the Office of Graduate & International Programs. Reporting to the Director of Online and Graduate Programs, this position provides advanced academic and career advising for students enrolling in the law school’s Master of Studies in Law (MSL), online master’s degree and certificate programs, and Progressive Degree Programs. Job Accountabilities Provides comprehensive academic and career advising for online and graduate students Develops individualized academic plans aligned with students’ professional goals and degree requirements Manages proactive outreach to support student engagement, persistence, retention, and academic success Leads departmental registration operations, including registration processes, communications, course petitions, enrollment and degree verification, and related academic processes Guides students through the orientation onboarding process, sharing law school enrollment processes, financial aid resources, scholarship funding, and online learning environment training Designs, implements, and evaluates professional development initiatives that connect classroom learning to career outcomes (e.g., workshops, speaker series, mock interviews, resume reviews) Creates and maintains student communications, handbooks, advising materials, and other resources that improve the student experience and support academic success Provides leadership, guidance, and mentoring to advisors performing similar work, particularly in orientation, academic planning, registration process, and advising best practices Collaborates with internal team members and external partners on a regular basis to develop innovative ways to engage students and facilitate their career search Maintains currency on a wide range of university policies, school-wide policies, and educational trends affecting graduate students and student affairs practices for professional programs Assists with final exam administration and proctoring at the end of the Fall and Spring semesters and commencement each year Performs other related duties as assigned or requested Preferred Qualifications Master’s degree in higher education, student affairs, or a related field 3–5 years of experience supporting online programs and courses, especially with non‑traditional students Knowledge of USC student and academic programs, policies and procedures, and the USC student information system Experience supporting online programs and courses Required Qualifications Bachelor’s degree (equivalent experience/education considered) Minimum of 3 years of directly related experience in student services and programming, with the ability to lead Strong communication, time‑management, and organizational skills Ability to work both collaboratively and independently, prioritize, and multitask Strong judgment, initiative, and ability to manage complex student issues while collaborating effectively with staff, faculty, alumni, and university partners Hybrid Schedule All staff are required to work three days in‑person and may work up to two days remotely per week. The weekly schedule is dependent on business and department needs and may change at any time. New hires may be expected to work fully in‑person during the probation and training period. Compensation Hourly rate range: $34.35 – $38.74 (approximately $66.9K – $75.5K annually) Benefits For information about benefits, visit Equity, Diversity & Inclusion All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. Accommodation for Disabilities We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation should contact USC Human Resources by phone at View phone number on click.appcast.io, or by email at View email address on click.appcast.io. #J-18808-Ljbffr