Psychiatric Technician Outpatient at University of Maryland Medical System in Bel Air, Maryland

Psychiatric Technician, Outpatient

Assists in providing patient care and treatment in an outpatient setting in accordance with the Division of Nursing Standards. Maintains a safe and clean environment, assists the patient care team to provide various patient care activities and maintains customer service focus essential for smooth operation. Performs various patient care activities and related non-professional services required to maintain the therapeutic milieu. Provides care to a general adult population of adult psychiatric patients.

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

• As part of the care team, meets with the Registered Nurse to receive the report and patient priorities for the shift. The Patient Care Technician will coordinate with RN throughout shift.
• Accurately takes, records, and reports vital signs, pain rating, height, weight, pulse oximetry and I&O (including drains).
• Performs administrative tasks as needed, including but not limited to answering telephones, order entry, ordering of stock, and maintenance requests.
• Performs hourly patient rounding and change of shift reports.
• Responds to patient needs and calls in a timely manner and adheres to No Pass Zone practice.
• Reports changes in patient condition to the RN and recognizes and responds appropriately to emergency situations.
• Leads therapeutic / psycho-educational groups as needed.
• Performs all other related duties as assigned.

Associate degree in psychology, sociology, counseling, or related field, or pursuing a bachelor's degree in a related healthcare field is required. Two (2) or more years of experience in the behavioral health field may substitute the required education if the high school diploma requirement is met.

Certified by the Maryland State Board of Nursing as a Nursing Assistant required.

Current Basic Life Safety (BLS) required.

Ability to read, write and comprehend medical terminology.

Strong verbal and written communication skills.

Ability to demonstrate psychomotor and critical thinking skills necessary to perform and document specific patient tasks as delegated by the RN.

Ability to respond to emergency situations appropriately.

Ability to effectively function as a member of a collaborative team.

Ability to organize and manage time effectively, setting appropriate priorities.

Ability to understand and respect importance of patient privacy and confidentiality.

Develops and promotes a constructive/positive atmosphere within the work area by demonstrating the ability to maintain cooperation with and assist fellow health team members, physicians, intra and inter-departments, hospital and nursing administration.

Pay Range: $18.57 - $25.99

Review the 2025-2026 UMMS Benefits Guide

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