Assistant General Manager

San Antonio: I-35/Walzem Rd (Windsor Park) Position Purpose Lead, coach, and train the Sales team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Responsibilities Ensure sales targets are met, particularly during weekends or when the General Manager is not present, by leading the team and driving sales initiatives. Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals. Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow-up with leads and prospects. Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols. Provide high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses. In emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure safety and well‑being. Qualifications 2 years of customer service experience. 3–4 years of sales experience. 1 year of supervisory experience. Strong verbal and written communication skills for interacting with employees, management, and vendors. Excellent relationship‑building and influencing skills, engaging people at all levels and functions. Strong detail orientation, systematic problem‑solving approach, and good time‑management, organization, and record‑keeping skills. Prior experience or strong interest in the fitness industry is a plus. Embraces the Core Values of Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Requirements Must successfully pass a background check. CPR certification required within 30 days of hire. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public. Ability to routinely bend and lift more than 40 lbs. Ability to access and operate the Company computer system, including preparing documents, entering data, and reading reports. Compensation Hourly position: $15 – $15 USD. Variable income opportunities including commission and bonus. Post‑training increase. Benefits and Perks A highly energetic and collaborative team. A management team that cares about professional development. Free membership for you and one family member. Discounted Personal Training and merchandise, including supplements. Employee referral program. Daily Pay offered – access funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, and Employee Assistance Program.* 401(k) with company matching.* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. #J-18808-Ljbffr EōS Fitness