Mortgage Loan Officer - Dallas

Mortgage Loan Officer - Dallas

The Mortgage Loan Officer (MLO) plays a vital role in helping Members achieve homeownership by providing personalized guidance and supporting them throughout the mortgage lending process. This role is relationship-driven, requiring strong self-sourcing, community engagement, and the ability to build a sustainable book of business in the Dallas market. As UFCU expands its footprint beyond Central Texas, this role will support mortgage growth across Houston, including UT Medical Center, Pearland, and future branches opening in 2026. The MLO will nurture relationships with REALTORS®, builders, community organizations, and Members to deliver a world-class, member-focused homebuying experience. In addition to supporting existing UFCU Members, the MLO will also work with non-members seeking mortgage financing, helping guide them through the lending process and welcoming them into membership when appropriate.

Founded in 1936, UFCU proudly serves more than 400,000 Members and is recognized as one of the largest and most trusted credit unions in Texas. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values: Purposefully Member-Obsessed, Possibilities Reimagined, Performance Excellence Rooted in Unwavering Integrity, Market Opportunity.

Essential Functions

• Business Development & Market Growth
• Member Advisory & Loan Evaluation
• System and Member Documentation
• Business Development
• Other

Knowledge/Skills/Abilities

• Displays strong interpersonal skills through fostering teamwork and demonstrating patience and respect when dealing with difficult situations.
• Strong relationship-building skills with REALTORS®, builders, and referral partners.
• Fully competent in Microsoft Office, Encompass, and other related software programs. Demonstrates the ability to use loan origination software to efficiently perform job functions.
• Knowledgeable in all aspects of the Federal and State Regulations dealing with Mortgage and Home Equity lending, required. These include but are not limited to: HMDA, RESPA, Fair Housing, ECOA, TIL, and Section 50, Article XVI of the Texas Constitution.
• Ability to present ideas and thoughts in a clear, concise manner. Ability to make oral presentations with persuasiveness and confidence. Ability to use clear and simple language to get the message across to members and co-workers.
• Able to quickly build rapport and establish credibility with members and co-workers.
• Ability to manage multiple projects, under tight deadlines while maintaining the accuracy and integrity of loan documentation.

Experience

• Minimum Requirements
• High school diploma or equivalent
• Minimum of 3 years of recent residential mortgage loan origination
• Proven success originating Conventional, FHA, VA, and portfolio loans.
• Demonstrated ability to sustain production through self-sourced
• Experience partnering with REALTORS®, builders, or community referral sources.
• Valid NMLS registration and compliance with SAFE Act requirements.
• Strong understanding of mortgage lending guidelines, processes, and borrower qualification.
• Must be bondable
• Preferred Requirements
• Bachelor's Degree
• Established network of REALTORS®, builders, and community partners in the Houston market.
• Experience supporting veteran homebuyers and originating VA loans.
• Credit union lending experience or background in mission-driven financial institutions.
• Experience working in a high-growth or expansion market.
• Bilingual English/Spanish.

Physical Demands

The physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
• Employee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.

Work Environment

• This position may involve periodic stressful conditions.
• May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.
• Frequent computer use at a workstation of up to two hours at a time.
• The noise level in the work environment is usually loud.

Qualifications

Behaviors

• Required Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Goal Completion: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Preferred Financial: Inspired to perform well by monetary reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.