Administrative Assistant/ Front Desk Receptionist

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement

Job Summary
Universal Pro Care Inc. is seeking a professional, organized, and customer-focused Administrative Assistant / Receptionist to serve as the first point of contact for visitors, clients, employees, and community partners. This position plays a critical role in supporting daily office operations while helping ensure exceptional service delivery for individuals receiving residential and community-based support services.

If you enjoy working in a fast-paced environment, possess strong administrative skills, and are passionate about helping others, we encourage you to apply.

Job Schedule:

• Mondays to Fridays (8 am to 5 pm).
• Closed on major federal public holidays

Responsibilities

• Greet and welcome visitors, clients, vendors, and staff in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls.
• Respond to inquiries and provide accurate information regarding agency services.
• Maintain a professional reception area and office environment.

Office Operations

• Monitor and request office supplies and equipment.
• Process incoming and outgoing mail and deliveries.
• Coordinate office maintenance requests and contractor communications.
• Support special projects and organizational initiatives as assigned.

Human Resources Support

• Assist with onboarding paperwork for new employees.
• Maintain personnel files and training records.
• Schedule interviews and employee orientations.
• Support staff credentialing and compliance tracking.

Qualifications

• High School Diploma or GED required.
• Associate degree in Business Administration, Office Management, or related field preferred.
• One or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers, desktop phones, and scheduling software
• Excellent multi-tasking skills
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to multitask and manage competing priorities.
• Professional appearance and demeanor.

Requirements

• Valid driver's license preferred.
• Ability to pass required background screenings.
• Reliable transportation.
• Ability to work independently and as part of a team.

Universal Pro Care Inc. is an Equal Opportunity Employer . We celebrate diversity and are committed to creating an inclusive workplace for all employees. We are, however, a drug and alcohol-free organization.

*Candidates must be able to pass a background check, be comfortable working with clients diagnosed with intellectual and developmental disabilities, and be willing to undergo random drug and alcohol screening.