Network Engineer

This role will be on a flex work schedule, meaning more hours may need to be put in one week and balanced with less another week. Occasional work onsite is possible.

Candidates who are familiar with all or some tools are strongly preferred:

• Ansible
• ARX
• Cisco ISE, Prime, UCS
• Infoblox
• NexusOS
• New Relic APM/Synthetics/Insight
• Puppet
• Riverbed
• SCOM
• Service Now
• SolarWinds
• Splunk
• StealthWatch
• Git/GitHub/Jenkins
• ServiceNow
• Jira and Confluence

Responsibilities

• Provide support to internal teams and Federal Agency on data networks and security solutions
• Work with internal teams and Federal Agency to manage, troubleshoot and monitor data solutions leveraging Routing Protocols (OSPF/BGP), Switching technologies (Spanning Tree, VSS)
• Configure Palo Alto firewalls Rules; application ID, Thread Prevention, etc.
• Manage and maintain data network and systems using Cisco Product lines
• Monitor Network performance using Solarwinds and take steps to ensure optimal performance
• Resolve issues related to Data Networks and escalate to Tier IV if required
• Implement and troubleshoot enterprise network -related solutions/incidents/system outages
• Respond to escalated incidents and service requests from Delivery/Operations Teams
• Create and update technical and process documentation
• Use tools such as SNOW, Splunk, StealthWatch, AlgoSec, New Relic, SolarWinds, and other log evaluation and monitoring tools. identify and perform corrective actions on network devices by using smart hands, remote access tools, and vendor agreements

Requirements

• US Citizenship with the ability to obtain and maintain a DHS Suitability/Public Trust
• 3 or more years of related experience
• 1-3+ years of experience with data networks with emphasis in Routing Protocols (OSPF/EIGRP), Switching Technologies (Spanning Tree, VSS)
• Experience with Cisco Prime, Solarwinds Engineers ToolSet, SecureCRT, ServiceNow
• Cisco Platforms and Adjunct Administration, Maintenance, and Installation
• Basic understanding of configuring Firewall Rules
• Demonstrated ability to collaborate with project teams and managers
• Strong team player
• Ability and desire to work in a fast-paced, rapidly changing, collaborative environment
• Strong troubleshooting and analytical skills required
• Must have strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills
• Experience with major cloud providers preferred
• Possess superior technical aptitude and effective written and verbal communications skills

Desired Skills

• Professional certifications such as CCENT, CCNA, CCNP, ITIL v4
• Bachelor's degree in Computer Science, or related field
• Familiar with tools including: ServiceNow, GitHub, Jira, and Confluence
• Experience with ITIL, DevSecOps and Agile concepts
• Experience supporting Government contracts

About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ