Operations Assistant

Job Description

Job Description

Overview:
Join our dynamic team as an Operations Assistant at National Golf Club. This role is vital in supporting
the seamless execution of club activities and maintaining the high standards of our operations. The ideal
candidate will ensure our club runs smoothly and efficiently with responsibilities ranging from member
services and event coordination to accounting tasks.

Key Responsibilities:

Member Services:
- Provide exceptional service to members and guests, addressing inquiries and resolving issues
efficiently.
- Manage membership records and assist with onboarding new members.
- Support the front desk and other service areas during peak times.

Event Coordination:
- Assist in planning and organizing club events, tournaments, and special functions.
- Coordinate event logistics, including scheduling, vendor arrangements, and member
communications.
- Maintain event budgets and track expenses to ensure cost-effective operations.

Administrative Support:
- Assist the General Manager with daily tasks and communications.
- Schedule and coordinate meetings, prepare agendas, and take minutes.
- Respond to emails and manage correspondence to maintain efficient office operations.

Facility Management:
- Oversee the maintenance and cleanliness of the clubhouse and surrounding areas.
- Conduct regular inspections to ensure all facilities are in top condition.
- Collaborate with the maintenance team to address any issues promptly.

Operational Efficiency:
- Implement and uphold club policies and procedures.
- Monitor and report on key operational metrics.
- Suggest and support improvements to enhance operational efficiency and member satisfaction.

Accounting Responsibilities:
- Process and record member payments, fees, and dues.
- Manage accounts receivable and follow up on outstanding payments.
- Reconcile member accounts and resolve billing inquiries.
- Process invoices and manage billing.
- Keep track of expenses and assist with budgeting and financial reporting.
- Maintain accurate financial records and ensure timely payments.

How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their
relevant experience and why they would be a great fit for this role to View email address on us.fitly.work.