Catering Banquet Server (5650C), Berkeley Dining - #85321

Catering Service Position

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice.

In the Division of Student Affairs and under the Residential Student Services Programs portfolio, Cal Dining is a self-operated dining program focused on culinary excellence, social responsibility and supporting the living/learning environment of our customers. With more than 12,000 meal plan holders, Cal Dining serves over 5 million meals per year in 14 facilities with a combination of residential "all you care to eat" dining, retail "a la carte" dining, training table, early childhood meal production and catering. Cal Dining services the campus seven days per week, seventeen hours per day employing 450 full and part time staff and approximately 400 Cal student workers across multiple locations.

Position Summary

This position is responsible for setting up catering orders at delivery location as ordered and specified by client, including food and non-food products etc. Ensure product quality, consistency, and presentation is maintained to meet customers' demands. Ensure proper dating, storage and rotations of food products and supplies are met.

Responsibilities

Catering Service:

• Provide superior service to clients (including accurate knowledge of services provided, ingredients in dishes served, knowledge of wine and beverage service, etc.) at beverage reception, buffet meal or plated meal service.
• Control customer access at catered events including checking identification cards.
• Maintain the appearance and cleanliness of work areas, dining rooms, equipment and utensils, and furnishings used for catering.
• Ensure timely delivery and set up of food and non-food products for catered events; independently service event if needed by driving to and from event locations and Catering kitchen.
• Establish and maintain positive relations with our customers. Listen, and if possible, resolve customers' needs and report them to the manager and/or supervisor.
• Interact enthusiastically and pleasantly with customers and co-workers to ensure a positive interaction and outcome in every interaction.
• Responsible for practicing good stewardship with university and customer resources.

Preparation and Set-Up:

• Gather, set-up, prepare, replenish, and distribute beverages, food and non-food products in designated areas to ensure availability in a timely manner to meet customer demand.
• Assist in merchandising catered events.
• Assemble food and non-food products for transport between buildings utilizing carts or catering vehicle (when driving).
• Ensure all operational areas are clean and organized in a timely manner to meet customer demand.
• Prepare and appropriately display necessary signage for catered events.
• Safely operate, maintain, and identify problems with all equipment used in production and service.
• Set tables with formal silverware, napkins, centerpieces and beverages.
• Set up buffet tables with all necessary food and utensils.

Breakdown and Storage:

• Breakdown and clean supplies, dining room and equipment after catered event.
• Maintain inventory control of food and beverage for catered events.
• Ensure the cleanliness, safety, and sanitation of designated storage and work areas, large and small equipment, utensils used in food production, and vehicles.
• Store items such as china, linens, furniture, decorations, etc. after catered event.

Required Qualifications

Minimum of 2 years' experience in restaurant or catering environment. Customer service experience in a food service environment. Catering food service experience. Demonstrated ability to direct the work of others. Experience following directions related to job responsibilities. Ability to read, write, speak and understand English and follow oral/written instructions. Must be able to lift and carry up to 50 lbs. Ability to operate and maintain restaurant food service equipment. Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications

Experience in inventory control. Food preparation experience. Experience providing wait and/or bartender service. Experience delivering items. Knowledge of and/or ability to learn UC Berkeley campus.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted hourly range that the University reasonably expects to pay for this position is $24.26 - $26.78. Due to the negotiated SX contract, the total starting salary will not be less than $25.00 per hour. If the stepped rate you are offered falls below $25.00 per hour, an additional hourly amount will be applied to bring your total starting salary to $25.00 per hour. This is a non-exempt, bi-weekly paid position. This is a full-time, partial-year career position that is eligible for full UC benefits.

How to Apply

To apply, please submit your resume and cover letter.

Driving Required: Required to hold a valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.

Other Information: This position is governed by the terms and conditions in the agreement for the Service Unit (SX) between the University of California and the American Federation of State, County and Municipal Employees (AFSCME). This is not a visa opportunity. This position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee. This recruitment has 2 openings. Conviction History Background: This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter: This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.