Operations Manager

Job Description

Job Description

Are you a hospitality leader who thrives on creating smooth operations, motivated teams, and exceptional guest experiences? As our Hotel Operations Director , you’ll oversee Guest Services, Housekeeping, and Engineering, driving excellence, safety, and efficiency across the property. You’ll lead, mentor, and inspire department managers while ensuring every guest interaction exceeds expectations. If you love problem-solving, optimizing operations, and keeping a team energized, this is your chance to make a real impact!

Why You’ll Love This Job

• Lead and inspire a dynamic team of managers and staff.
• Ensure the property runs flawlessly while exceeding guest expectations.
• Influence operational strategy, budgets, and team development.
• Work in a fast-paced, supportive, and collaborative environment.

What You’ll Be Doing

• Managing all operations departments and holding teams accountable.
• Optimizing staffing, labor, and budget performance.
• Collaborating with sales and leadership to grow accounts and revenue.
• Maintaining safety, cleanliness, and compliance with all brand and legal standards.
• Participating in walk-throughs, inspections, and problem-solving to keep the property running at its best.

Who You Are

• Experienced in hospitality operations with supervisory expertise.
• A strong leader and mentor who motivates teams and fosters growth.
• Guest-focused, adaptable, and detail-oriented.
• Certified in CPR and TIPS with excellent driving record.