Janitorial Custodian

Custodian Technician

The Custodian Technician role within Real Estate Operations has responsibility for routine office cleaning and light carpentry repairs with cleaning being a major focus of this role.

In this role you will respond to colleague and business requested work orders and have a routine schedule of work orders.

Job Benefits

• Health Benefits
• Company vehicle
• Company cell phone
• Company tools/cleaning supplies
• Company uniform, including shoes & and seasonal wear as needed

Responsibilities

• Cleaning, stocking and supplying designated facility areas on a regular basis (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, trash removal, etc.).
• Inspecting bank facilities on a routine basis while cleaning and repairing items as required
• Responding to emergency and non-emergency service requests and prioritizing work order response
• Referring to vendors if necessary, via work order system
• Closing out work orders upon completion; via iPad or Computerized Maintenance Management System
• Completing work order correctly with minimal call backs
• Providing minor office relocations of furniture and / or contents
• Communicating in a pleasant and professional manner with internal and external customers
• Maintaining inventory of supplies, tools and materials and purchasing supplies at the best available price
• Execute periodicals for deep cleaning tasks and special projects when required

Qualifications

• 1 or more years of experience in janitorial and light carpentry role
• Proven customer service experience and/or abilities
• Competent use of MS Office applications to include MS Excel, Visio, PowerPoint and Word
• Ability to travel as required
• Demonstrated written and verbal communications skills
• Ability to work under pressure with efficiency and accuracy
• Ability to plan and prioritize workload

Education, Certifications and/or Other Professional Credentials

• High School Degree or Equivalent
• Valid Driver's License, required

Hours and Work Schedule

• Hours per Week: 40, overtime available
• Work Schedule: Monday – Friday 5:30am – 2:00pm

Pay Transparency

The salary range for this position is $22.00 - $23.00 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Required Skills

• Customer Support Trends
• Diversity, Equity, Inclusion, and Belonging (DEIB)

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Job Info

• Job Identification 45450
• Job Category Servicing & Operations
• Degree Level High School Graduate/GED
• Job Schedule Full time
• Job Shift 1st
• Locations 200 Station Drive, Westwood, MA, 02090, US
• Working Hours 40
• Career Site Category Property Services