Senior Salesforce Systems Engineer

Required Skills & Experience • \tExperienced across multiple Salesforce products (e.g. Sales, Service, Marketing, Einstein Analytics, Tableau, Commerce, MuleSoft, Pardot, etc.) with a depth of expertise in specific clouds\n•\tExtensive experience working with Salesforce, including proficiency in developing custom applications and integrations using Salesforce technologies such as Apex, Visualforce, Lightning, APIs and Force.com.\n•\tA proven track record as a Salesforce Administrator, having strong technical expertise in Salesforce Sales Cloud.\n•\tExperience of working with a marketing automation system, preferably MCAE (Pardot).\n•\tExperience with Salesforce External Managed Packages / Apps used in the Sales and Marketing world, for example, Sales Development Apps, Account Management Apps, etc.\n•\tDeep understanding of Salesforce integrations, Single Sign On (Ms Entra), Data Lake (SnowFlake), EAC (Ms Graph / O365), Data Cloud and Tableau integrations. Including documentation of those.\n•\tExpert in Salesforce out of the box configuration including Data Model Security and Process Automations, database design, configuration, process builders, workflows, and database design\n\nRequired Certifications (at least 3 of the following Salesforce certs are needed):\n•\tSalesforce Certified Administrator\n•\tPlatform App Builder\n•\tPlatform Developer I / II\n•\tBusiness Analyst Job Description Insight Global is looking for a Senior Salesforce/CRM Systems Engineer to join a global logistics and warehouse automation company. We are targeting a candidate with strong technical expertise in a Salesforce environment, particularly in Platform support (Single Sign On, Einstein Activity Capture, Data Lake integrations), Sales Cloud and multiple bespoke Managed Packages / Apps related to the Sales and Marketing world (for example, Linkedin Sales Navigator, Medallia, Backstory or Gong). This role must hold multiple relevant Salesforce certifications, including a proven track record in a Salesforce Administration position. In this role, you would be joining the Salesforce Tech team which operated under Agile methodologies and would require you to be a proactive member in sprint ceremonies. \n\nDay to Day:\n•\tManagement of Salesforce integrations, Single Sign On (Ms Entra), Data Lake (SnowFlake), EAC (Ms Graph / O365), Data Cloud and Tableau integrations.\n•\tManage installed Packages and external Apps. \n•\tHelp the Senior CRM System Manager and the Technical team to understand its purpose and perform BAU duties\n•\tProactively engage with business stakeholders and advise the business on best practices for getting the most from the applications and improving the end user experience\n•\tTranslate technical information to non-technical audiences ensuring there is full understanding of the subject matter in question from all levels\n•\tProvide expertise on leading practices, technology/industry trends, application/integration architecture, solution design, and implementation leading practices.\n•\tActively research new functionality within Salesforce releases and best practice for continued process improvements. \n•\tConsider our long-term business strategy, making recommendations and leading initiatives to ensure the platform grows and best use is made of Salesforce and Pardot functionality\n•\tSupport the 3rd Party Salesforce Support Team (CoE) with queries and ideas for development, add the end user’s point of view and supporting in translating what’s needed into User Stories.\n•\tEnsure data integrity and accuracy by enforcing data entry standards and regularly monitoring data quality in Salesforce: proactively working with users to fix data inconsistencies\n•\tTroubleshoot issues in collaboration with Global Sales Operations, Salesforce Premier+ Support and IT colleagues\nLocation: 100% remote \nPay rate: $79-80/hr. Insight Global