Facilities Coordinator

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.

Facilities & Maintenance Coordinator - Remote Travel: 25-50% travel, depending on project volume Primary Markets: I35 Corridor - Dallas Austin, Texas; Atlanta Metro, Georgia; the Carolinas; and Illinois Role Focus: Facilities Coordinator for new, temporary, and transitioning office locations Position Summary The Facilities & Maintenance Coordinator ensures our offices are safe, functional, and well maintained. You will manage maintenance and repairs, security systems, pest control, janitorial services, warranties, and special service requests across 100+ small office locations. You will also travel to key markets to help set up new Denovo offices and support expansion projects as needed. Key Responsibilities Maintenance & Vendor Management Respond to and resolve maintenance requests using our Zoho ticketing system and various landlord software platforms. Manage requests from initiation through completion, including gathering quotes, monitoring progress, and validating completed work. Coordinate with outside contractors for specialized repairs and services. Coordinate the activities of landlords’ onsite maintenance and janitorial staff with local onsite staff. Schedule and oversee routine preventive maintenance, including HVAC contracts, fire extinguishers, and life-safety system inspections. Submit required reports to landlords per lease requirements. Implement and maintain pest-control services with our national vendor. Security & Safety Coordinate installation and repair of security alarm systems (e.g., ADT), including system checks, troubleshooting, service calls, and add-on equipment orders. Respond to alarm calls and police dispatch issues as needed. Communicate seasonal and recurring landlord notices, including weather-related and other operational disruptions, to local Operations leadership and onsite staff. Documentation & Lease Support Track and maintain R&M reports and save repair documentation in site files for easy review and cost analysis. Maintain warranty information and manage warranty claims. Prepare support documentation for large repairs, replacements, and upgrades during lease renewals. Review facilities maintenance provisions of commercial leases (e.g., landlord vs. tenant repair obligations, HVAC maintenance requirements). Site Setup & Equipment Place and track orders for new equipment, schedule installations, and coordinate documents (including COIs) and communication with staff and building management. Travel to sites to assist with setup of new offices and expansion projects as needed. Work with the internal Construction PM, Real Estate, and Operations teams to resolve requests quickly. Skills & Requirements 2+ years of experience in facilities or project management; healthcare experience preferred [e.g., clinic or medical office buildouts]. Working knowledge of project management, including scheduling and coordinating contractors. Strong organizational skills and the ability to complete tasks efficiently and spot opportunities for improvement. Proactive, effective problem-solving. A strong sense of ownership and reliable follow-through on tasks and details. Exceptional customer service and written and verbal communication skills. Comfort reviewing the facilities maintenance portions of commercial leases. Hands-on experience with tools and common building practices, and the ability to read and interpret floor plans. Ability to lift, carry, push, and pull up to 50 lbs. and, with assistance, more than 50 lbs., with or without reasonable accommodation. Flexibility to respond on evenings, weekends, and holidays as needed. Valid driver’s license and reliable transportation.