Dedicated Field Operations Manager

Job Description

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary:

The Dedicated Field Operations Manager is responsible for overseeing, managing and running the day-to-day operations for their assigned Dedicated Accounts. Additionally, they will lead the hiring initiatives, as well as to educate and develop their staff. The Field Operations Manager will report to the Director of Dedicated Regional Operations Manager.

The responsibilities of the position include, but are not limited to:

• Managing and developing their assigned Dedicated Accounts. Traveling as required to various customer locations
• Partnering with Operations and Recruiting to ensure proper onboarding of the customers and onsite personal
• Overseeing the P&L for their regional (financial performance forecasting); managing customer and regional KPIs (operational goals)
• Creating customer service first solutions. Recognizing areas that need improvement with a vision to develop an action plan tailored to each account
• Executing necessary precautions to ensure safety and compliance with Company, OSHA, and DOT rules and regulations
• Demonstrating the Pyle Culture through the expansive and repetitive communication of Pyle core values across all levels in the organization

To be qualified for this position, you must possess the following:

• Minimum five (5) years of previous transportation experience, ideally within a Dedicated Account Management role
• Travel-50%
• Demonstrated leadership experience; ability to lead, teach, and mentor staff
• Ability to solve complex problems in a fast-paced environment
• Strong communication skills; excellent attention to detail and organizational skills
• Proficient with MS Office applications; strong computer literacy
• Ability to work all shifts as required
• High School Diploma or equivalent

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.