Front of House Shift Lead

Job Description

Job Description

Join Our Team as a Front of House Shift Lead!

Chick-fil-A Central Riverside

We believe every team member’s journey matters—we want to be part of your story.

Our restaurant is a welcoming, family-friendly, and fast-paced environment where fun meets exceptional service. As the original creators of the chicken sandwich, we take pride in delivering delicious food with a side of waffle fries and our signature Chick-fil-A sauce. Our top-rated customer service is what keeps guests coming back and becoming raving fans.

Position: Front of House Shift Lead

As a Shift Lead, you will play a critical role in ensuring smooth restaurant operations during your shift. You’ll lead a team of front-of-house members, maintain high standards for customer service, and help create memorable experiences for every guest.

Key Responsibilities

- Team Leadership: Supervise and motivate front-of-house team members to foster a positive work environment.

- Customer Experience: Ensure every guest receives friendly, prompt, and high-quality service.

- Operations Management: Oversee daily operations, including cash handling, order accuracy, and food presentation.

- Problem Resolution:Address and resolve guest issues efficiently to ensure customer satisfaction.

- Inventory Management: Help track inventory and manage supply orders.

- Cleanliness and Safety:Maintain a clean, organized environment and ensure compliance with safety standards.

- Shift Leaders are required to lift a minimum of 50 pounds

Qualifications

- Leadership Skills: Previous experience in a supervisory role or fast-paced environment.

- Customer-Focused: Passion for delivering excellent service.

- Team-Oriented: Ability to inspire and motivate team members.

- Strong Communication: Clear and effective verbal communication skills.

- Flexible Availability: Willing to work various shifts, including weekends and holidays.

Why Join Us?

- Sundays Off - Welcoming Work Environment
- Competitive Pay
- Career Advancement Opportunities
- Leadership Development
- Employee Meals & Discounts
- Flexible Scheduling
-Education Scholarships up to $2,500
- On-the-Job Training
-Sign-On Bonus Offer: $300
We are excited to offer a $300 sign-on bonus for new hires in the Shift Lead role!
First installment of $150 paid after 30 days of employment.
Second installment of $150 paid upon successful completion of Shift Lead training .

Apply Today!

Take the next step in your career with Chick-fil-A Central Riverside! We are an equal opportunity employer committed to creating an inclusive environment. If you need accommodations during the application process, please let us know.

“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”

— S. Truett Cathy

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