Field Services Project Manager

Job Description

Job Description

Description:

Department: Products / Field Services-Project Management 

Reports To: EVP of Products & Co-Founder 

FLSA Status: Exempt

Travel: Regular travel based on project needs; up to approximately 50% 

Salary: $80,000 Annually + Travel Expenses

Role Purpose

The Field Services Project Manager is responsible for supporting Falcon Structures projects from planning through successful field execution and closeout. This hybrid role combines project management responsibilities while working from Falcon facilities with hands-on field leadership when projects require on-site support.

While in the office, this position manages assigned projects, coordinates schedules and project requirements, communicates with customers and internal teams, identifies risks, and prepares projects for successful field execution.

While traveling to project sites, the Field Services Project Manager serves as Falcon's on-site representative, coordinating installation activities, employees, subcontractors, customers, inspectors, and other project stakeholders to ensure work is completed safely, efficiently, and in accordance with project requirements.

This position serves as an important link between customers, Field Services, Production, Engineering, Quality, and other internal teams to help ensure projects move smoothly from production through installation and final closeout.

Primary Duties & Responsibilities

Project Management & Coordination

• Manage assigned projects from planning through completion, including schedules, milestones, deliverables, and project documentation.
• Serve as a primary point of contact for customers on assigned projects.
• Coordinate project requirements across internal departments including Production, Engineering, Procurement, Quality, Logistics, Sales, and Field Services.
• Develop and maintain project schedules and communicate changes, risks, and priorities to appropriate stakeholders.
• Maintain working knowledge of permitting, code, and inspection requirements across project sites to assess risk. Monitor project progress and proactively identify potential schedule, cost, quality, or execution risks.
• Facilitate internal and external project meetings and provide regular project status updates.
• Coordinate project documentation, approvals, inspections, deliveries, and other requirements necessary to support successful execution.
• Support project budgeting, cost tracking, change management, and financial documentation as required.
• Maintain organized project records and ensure outstanding items are completed or resolved as agreed.
• Support project closeout activities and capture lessons learned for future projects.

Field Services & Site Execution

• Manage delivery prep operations and quality control to ensure all units are ready for site setup prior to shipping. This includes units to be set up by customers without Falcon resources or other service scopes.
• Prepare for Falcon’s site setup projects by creating detailed plans and securing needed resources for executing the plan (to include logistics, crane, welding, in-house trades, rental equipment, and other resources).
• Travel to customers and project locations as needed to support setup, installation, inspections, and project closeout.
• Flag potential compliance, permitting, or inspection risks as they arise on-site and escalate promptly to appropriate personnel to prevent failures.
• Serve as Falcon's on-site representative and coordinate activities between customers, employees, general contractors, subcontractors, inspectors, and other trade partners.
• Coordinate day-to-day site activities including scheduling, sequencing, deliveries, equipment, staging, and installation requirements.
• Provide direction and coordination to subcontractors and trade partners performing work on Falcon projects.
• Monitor field progress and identify issues that may impact schedule, quality, safety, or customer expectations. Develop contingencies for responding to issues that do develop.
• Coordinate with internal Falcon teams to resolve field issues and ensure timely corrective action.
• Support site inspections and work with customers, contractors, inspectors, and applicable authorities to address project requirements.
• Develop, track, and coordinate completion of punch-list items through project closeout.
• Ensure field activities are performed in accordance with Falcon safety expectations and applicable job-site requirements.
• Maintain professional communication with customers and project partners throughout field execution.

Cross-Functional Support & Continuous Improvement

• Provide field feedback to Engineering, Production, Quality, and Project teams regarding installation challenges, constructability, and opportunities for improvement.
• Participate in project reviews and lessons-learned discussions to improve future project execution.
• Support development and improvement of Field Services procedures, installation standards, checklists, and best practices.
• Assist internal teams with understanding field conditions and installation requirements, leading to improved designs for future projects.
• Support new product installations, pilot projects, and process improvement initiatives as needed.
• Perform additional duties as assigned to support project and operational needs.

Supervisory Responsibilities

• This position may provide functional oversight and direction to subcontractors, temporary labor, field technicians, and trade partners while supporting project execution.
• The position is not required to have direct employee supervisory responsibility unless assigned based on organizational needs.

Requirements:

Education & Experience

• Bachelor’s degree in construction management, Business, Engineering, Project Management, or a related field preferred; equivalent relevant experience will be considered.
• 3+ years of experience in project management, construction, manufacturing, field services, installation, or a related environment preferred.
• Experience coordinating projects involving multiple internal and external stakeholders.
• Experience working with contractors, subcontractors, customers, or field teams preferred.
• Experience supporting construction, manufacturing, modular building, or similar project environments is beneficial but not required.

Knowledge & Skills

• Strong project planning, organization, and follow-through.
• Ability to manage multiple projects, priorities, deadlines, and stakeholders simultaneously.
• Strong written and verbal communication skills.
• Ability to build productive working relationships with customers, contractors, subcontractors, and internal teams.
• Strong problem-solving skills and ability to make sound decisions in changing field conditions.
• Ability to read and understand project drawings, specifications, schedules, and other technical documentation.
• General understanding of construction sequencing, job-site coordination, and safety practices.
• Ability to identify project risks and coordinate appropriate solutions.
• Comfortable working independently while traveling and representing Falcon at customer locations.
• Proficient with Microsoft Office and project management/tracking software.
• Ability and willingness to learn Falcon's products, installation requirements, processes, and applicable regulatory requirements.

Preferred Qualifications

• Experience in modular construction, commercial construction, manufacturing, installation, or field services.
• Experience coordinating inspections, permitting, or regulatory requirements.
• OSHA 10 or OSHA 30 training.
• Project management training or certification.
• First Aid/CPR certification.

Work Environment & Physical Requirements

• Regular travel to customers and project locations based on business and project needs.
• Work is performed in both office and active construction/job-site environments.
• Exposure to outdoor and industrial environments and varying weather conditions while in the field.
• Ability to safely navigate active construction sites, including walking on uneven surfaces and climbing stairs or ladders as necessary.
• Ability to lift and/or move materials or equipment weighing up to 50 pounds when necessary.
• Must be able to comply with required job-site personal protective equipment and safety requirements.