Office Assistant (Part-Time)

Join the team at Carew Heating & Air, a proud brand of Clarion Home Services Group!

Since 1996, Carew Heating & A/C, Inc. has been the go-to for quality service in our community. We are currently looking for an Office Assistant who is highly organized, detail-oriented, and ready to play a pivotal role in keeping our operations moving smoothly. If you thrive in a fast-paced environment, possess strong coordination skills, and want to grow your career with a company that offers the best benefits in the business, we have a seat for you.

Our Mission & Culture: We Answer the Call & Put People First: We are deeply committed to those we serve, always leading by example with future-focused thinking, a teachable spirit, and a code we truly live by. This fuels our core people-first belief. We invest heavily in our crew, prioritize your safety, and build an environment where your hard work is celebrated and your career can excel.

Job Title: Office Assistant

Work Location: Watertown, WI

Work Arrangement: On-site

Employment Type: Part-time

Schedule: Monday through Friday, 10:00 AM to 4:00 PM with a 30-minute unpaid lunch break. This is a variable part-time schedule up to 27.5 hours per week, with total hours driven by project workloads and seasonal business needs (a minimum number of weekly hours is not guaranteed).

Travel: Regional travel to nearby branches for training and meetings; however, travel is very limited.

Why Work for Carew?

• Immediate-Vesting 401(k): Secure your future with a generous 401(k) plan. Employees become eligible to enroll after two full months of employment, featuring 100% immediate vesting on all contributions. We match 100% on the first 3% of your contributions and 50% on the next 2%-giving you up to a 4% total company match .
• Continuous Career Growth: Expand your horizons beyond a single location. As part of a larger network, you have opportunities for regional growth and advancement.
• Next-Level Training: Master your craft through Interplay, our advanced Learning Management System (LMS) featuring interactive modules for continuous professional development.
• Education & Well-Being Support: Grow personally and professionally with tuition reimbursement, professional development assistance, and a dedicated Employee Assistance Program (EAP).
• A Team That Gives Back: Thrive in a workplace that respects hard work, values community engagement, and hosts regular team events to celebrate our crew's success.
• Safety-First Culture: Work with confidence. Your well-being is our top priority, backed by proactive safety programs, modern equipment, and continuous field monitoring.
• Compensation: $20-$25 per hour

What You'll Do:

• Manage daily office operations across multiple trades, providing administrative support to managers across various departments.
• Manage and coordinate Purchase Orders, provide support on AR/AP error reports, and make collection calls to ensure timely payments.
• Invoice customers with high accuracy, submit local permit applications, and handle the registration of installed equipment and warranties.
• Provide excellent phone etiquette and clear communication while assisting with job coordination and customer scheduling.
• Take ownership of maintaining a clean, well-stocked, and clutter-free office environment. Handle sensitive information with the highest level of discretion.
• Play a key role in building an inclusive company culture and assist with new hire onboarding and special projects (including Marketing/Social Media) as needed.

What You Bring:

• Experience: A minimum of 2+ cumulative years of professional experience in office administration or a related operations field.
• Skills: High proficiency in Microsoft Excel, including data organization, formulas, and reporting tools; Comfortable with modern productivity tools. Experience with Service Titan and/or Sage Accounting is a major plus.
• Communication : Exceptional verbal and written communication skills with a focus on upholding company values in every interaction.
• Attitude: A positive attitude, flexibility, and a passion for team success.
• Compliance : Ability to pass a drug screen and background check.

Physical Requirements and Work Environment:

• This is largely a sedentary role; you must be able to remain in a stationary position (sitting or standing) for up to 75% of the workday.
• Must be able to move, transport, or position office materials weighing up to 20 lbs.

Compensation:

• Base Pay Range: $20-$25 per hour
• Range Basis: Within this range, an individual's starting pay is determined by several factors, including but not limited to relevant skills, qualifications, professional experience, and internal equity across our organization.
• Other Compensation: See benefits listed above.
• Overtime Classification: Hourly, non-exempt.
• Pay Frequency: Bi-Weekly
• Compensation Disclaimer: The stated range is the good-faith estimate for this position at the time of posting. Actual pay may vary based on the job-related factors listed above.

Application Process:

• How to Apply: Please apply directly through this job board by clicking the "Apply Now" button or "Apply for this Position". Complete the initial application form and attach your updated resume.
• Application Deadline: We are continuously hiring for this talent pool to support our ongoing growth. Because this is an evergreen position with multiple open headcounts, applications are accepted on an ongoing basis until all current and upcoming roles are filled.

Equal Opportunity, Accommodations & AI Notice:

• Equal Opportunity Employer: Clarion Home Services Group values diversity. We recruit, employ, train, and promote without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability status, or any other legally protected characteristic under federal, state, or local laws.
• AI & Automated Screening: We may use AI-powered tools during our hiring process to assist with application review and to take notes during interviews. Interviews are recorded, and AI tools support consistency in our documentation. Please note that all applications are reviewed by human recruiters, and all final hiring decisions are made entirely by people.
• Contact & Accessibility Support: For application assistance, questions, or to request a reasonable accommodation or alternative assessment method for any part of the hiring process, please reach out to us at View email address on click.appcast.io.

Pay Range: $20 - $25 per hour